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CUSMA Work Permits
For American and Mexican citizens in the right occupation, Canada is one of the fastest hires an employer can make: no labour market test, no advertising, and in some cases a permit issued at the border. The eligibility rules, however, are unforgiving.
ProfessionalsIntra-Company TransfereesTraders and InvestorsPort of Entry Strategy
CUSMA work permits are issued under section 204(a) of the Immigration and Refugee Protection Regulations as work authorised by an international agreement. They are available to citizens of the United States and Mexico, not to permanent residents of those countries.
CUSMA Work Permits
3Years
Initial Professional Permit Length
60+
Professions in the CUSMA Appendix
1Year
Prior Employment for Transferees
7Years
Executive Transfer Maximum Stay
Quick Answer
What is a CUSMA work permit?
It is a Canadian work permit issued without a Labour Market Impact Assessment under section 204(a) of the Immigration and Refugee Protection Regulations, because the work is authorised by the Canada-United States-Mexico Agreement. The agreement covers business visitors, traders, investors, intra-company transferees and professionals in listed occupations. It is available to citizens of the United States and Mexico, not to permanent residents of those countries.
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THE AGREEMENT
Temporary Entry Under CUSMA
The Canada-United States-Mexico Agreement, which replaced the North American Free Trade Agreement in July 2020, contains a chapter on the temporary entry of business persons. Canada implements it through section 204(a) of the Immigration and Refugee Protection Regulations, which exempts from the Labour Market Impact Assessment requirement work performed under an international agreement between Canada and one or more countries. The practical result for employers is a work permit with no advertising, no labour market test and no $1,000 processing fee.
The chapter creates four categories: business visitors, traders and investors, intra-company transferees, and professionals. Each has its own eligibility test, and IRCC assigns each its own LMIA exemption code within the T21 to T24 series. Only citizens of the United States and Mexico qualify. A permanent resident of the United States who holds another nationality cannot use CUSMA, which is a distinction that surprises employers and candidates alike, and one that is discovered at the worst possible moment if it is not checked at the offer stage.
CUSMA does not create an immigration status of its own. It creates a route to a work permit, and every ordinary requirement still applies: the applicant must be admissible, must satisfy an officer of their intention to leave at the end of the authorised stay, and must hold the credentials the category requires. Self-employment is not contemplated by the professional category; the work must be for a Canadian entity under a pre-arranged arrangement.
THE CATEGORIES
Four Doors, Four Tests
Category
Core test
Typical duration
Business visitor
No entry into the Canadian labour market; principal place of business and primary remuneration remain outside Canada
No work permit; admitted as a visitor
Trader
Carrying on substantial trade in goods or services principally between Canada and the home country, in a supervisory, executive or essential skills capacity
Commonly one year initially, renewable
Investor
Has committed or is actively in the process of committing a substantial amount of capital in a Canadian enterprise, and will develop and direct it
Commonly one year initially, renewable
Intra-company transferee
Employed continuously for at least one year in the preceding three by a related foreign entity, in an executive, senior managerial or specialized knowledge role
Up to seven years for executives and senior managers; up to five for specialized knowledge
Professional
Citizenship, a listed profession in the agreement appendix, the specific credential that profession requires, and pre-arranged employment with a Canadian entity
Up to three years, renewable
The professional category is the one employers use most and misapply most often. It is not a general skilled worker route. The appendix to the temporary entry chapter lists specific professions, and each is tied to a defined minimum credential, usually a baccalaureate or licenciatura degree and in some cases a provincial licence or a defined period of post-secondary training plus experience. If the role does not fall within a listed profession, or the candidate holds a different degree from the one specified, the category does not apply no matter how senior or well-paid the position is. Software engineer, engineer, accountant, management consultant, scientific technician and a number of health professions are on the list; many modern technology job titles are not, which is where careful mapping of duties to a listed profession matters.
PROCESS
Port of Entry or Prior Application
1
Confirm citizenship and category
Verify the passport, identify which of the four categories applies, and for a professional confirm the exact profession in the appendix and the credential it requires.
2
File the offer of employment
Where the permit is employer-specific, the employer submits the offer of employment through the IRCC Employer Portal and pays the $230 compliance fee, obtaining the offer of employment number before the worker applies.
3
Build the evidence package
A support letter describing the role and how it fits the category, degrees and transcripts with credential evidence, professional licences where required, and for transfers the corporate relationship and employment history documents.
4
Choose the venue
United States citizens may in many cases apply at a port of entry, which can produce a same-day permit but offers no second chance if the officer disagrees. An application filed in advance is slower but reviewable and lower risk for a marginal file.
5
Verify and diarise
Check the issued permit for the employer, occupation and expiry conditions, keep a copy in the compliance file, and calendar the extension review well before expiry.
Port of entry processing is attractive and frequently overused. A refusal at the border is recorded, and the candidate may be asked to withdraw their application and return home the same day. For a clean file with an unambiguous listed profession and a straightforward degree, the border is efficient. For anything with a nuance, an ambiguous credential, an unusual job title, a prior refusal or a complex corporate structure, filing in advance with full submissions is the better decision.
PRACTICAL POINTS
What Trips Employers Up
Three issues recur. The first is the job title. Officers assess duties, not titles, so a role advertised as a data platform lead may or may not be capable of being characterised as a listed profession, and the support letter has to do that work explicitly rather than leaving the officer to guess. The second is the credential. Where the appendix specifies a particular degree, an equivalent qualification is not automatically accepted, and foreign credentials may require an evaluation. The third is duration: a professional permit is generally issued for up to three years and can be renewed, but repeated renewals invite scrutiny of whether the stay remains genuinely temporary.
Employers should also plan for the family. Spouses of CUSMA workers may be eligible for open work permits, but eligibility was narrowed in 2025 and now depends on the principal worker's occupation and on the validity remaining on their permit. Dependent children generally require study permits for school beyond the age at which they may study without one. These are recruitment issues as much as legal ones, because a candidate whose spouse cannot work often declines the offer.
CUSMA is not the only agreement
Where a candidate does not qualify under CUSMA, other instruments may still apply under section 204(a), including the Comprehensive and Progressive Agreement for Trans-Pacific Partnership, the Canada-European Union Comprehensive Economic and Trade Agreement, and the General Agreement on Trade in Services. Each has its own nationality coverage, occupation coverage and duration limits, and the analysis should run across all of them before defaulting to an LMIA.
EMPLOYER OBLIGATIONS
A Fast Permit, The Same Conditions
The speed of a CUSMA entry creates a false impression of informality. Because there is no LMIA, no advertising and sometimes no advance application, employers treat the hire as though it carried no ongoing obligation. It does. Once the offer of employment is filed in the Employer Portal, the employer is bound by section 209.2 of the Immigration and Refugee Protection Regulations: it must remain actively engaged in the business, comply with federal and provincial employment and recruitment law, provide employment in the same occupation and with wages and working conditions substantially the same as but not less favourable than those offered, and make reasonable efforts to provide a workplace free of abuse.
The six-year retention obligation applies equally, and the records that matter on a CUSMA file are slightly different from an LMIA file. Keep the portal submission and confirmation, the support letter, the credential evidence relied on, the citizenship document, the employment agreement, the issued permit, and the payroll and scheduling records for the whole period. If the file was processed at a port of entry, the employer should obtain and retain a copy of the permit as issued rather than relying on the worker to produce it years later.
Inspection risk is the same as for any other employer. An officer reviewing a CUSMA file will compare the wage in the portal against the wage paid, the occupation claimed against the duties performed, and the location filed against the location worked. Where a professional's role has drifted away from the listed profession relied on, that is not only a compliance issue but a question about whether the exemption was ever properly available.
LONGER TERM
Planning Past the Third Year
CUSMA is a temporary entry mechanism. It contains no path to permanent residence and confers no advantage in the federal selection systems. An employer that intends to keep a CUSMA professional indefinitely should build a permanent residence plan rather than relying on successive renewals, because each renewal asks the same question about temporary intent and the answers get harder as the years accumulate. For intra-company transferees the ceiling is explicit, at seven years for executives and senior managers and five for specialized knowledge workers.
The practical routes are the same ones available to any skilled employee: the Canadian Experience Class after a year of skilled Canadian work experience, category-based federal selection where the occupation qualifies, or an Ontario Immigrant Nominee Program the provincial nominee programme where the employer meets the revenue, staffing and operating-history thresholds and can offer permanent full-time employment. Since IRCC removed additional Comprehensive Ranking System points for arranged employment in 2025, the employer's contribution runs through the nomination route and through the Canadian experience the employee is accumulating while working for you.
Start that conversation early. Language testing, credential assessments, nomination rounds and federal processing each take time, and a permit that expires mid-process can end the employment relationship before the plan matures.
One further planning point applies to Americans and Mexicans specifically. Because entry can be so quick, employers sometimes move a person back and forth across the border repeatedly on short permits or as a business visitor, which invites a border officer to conclude that the person is in substance working in Canada without proper authorisation. If the role is continuing and performed in Canada, it should be documented as a Canadian position with a Canadian permit rather than managed through repeated short entries.
HOW WE WORK
Making the Category Fit the Facts
We assess the candidate against every applicable agreement category before any filing, draft the support letter so it maps duties to the listed profession and credentials to the required qualification, prepare the Employer Portal submission, and advise on whether the port of entry or an advance application is the right venue for that specific file. Where CUSMA does not fit, we say so at the outset and move to the next available exemption or to an LMIA.
CUSMA mandates are quoted as fixed fees per worker, with the $230 employer compliance fee shown separately at cost. Where a company is moving several people, the corporate evidence establishing the relationship between the foreign and Canadian entities is prepared once and reused across the files, which lowers the cost of each subsequent transfer considerably. To discuss a professional entry, a transfer or a trader or investor file, contact our business immigration group.
Common Questions
Frequently Asked Questions
What is a CUSMA work permit?
It is a Canadian work permit issued without a Labour Market Impact Assessment under section 204(a) of the Immigration and Refugee Protection Regulations, because the work is authorised by the Canada-United States-Mexico Agreement. The agreement covers business visitors, traders, investors, intra-company transferees and professionals in listed occupations. It is available to citizens of the United States and Mexico, not to permanent residents of those countries.
Which occupations qualify as CUSMA professionals?
The temporary entry chapter contains an appendix listing the eligible professions together with the minimum credential each requires, generally a baccalaureate or licenciatura degree and sometimes a provincial licence. Engineers, software engineers, accountants, management consultants, scientific technicians and a range of health and science professions appear on it. Occupations not on the list cannot use this category regardless of seniority or salary.
Can a United States permanent resident use CUSMA?
No. The categories are available to citizens of the United States and Mexico only. A green card holder who is a citizen of another country must use a different pathway, which may be another trade agreement, an intra-company transfer under section 205(a), or a Labour Market Impact Assessment. This should be confirmed before the offer letter is issued.
How long is a CUSMA professional work permit valid?
Generally up to three years, and it can be renewed. Renewals are available but repeated extensions attract scrutiny of whether the stay remains temporary, so employers who intend to keep the person long term should plan a permanent residence route rather than relying indefinitely on successive renewals.
Does the employer have to do anything before the worker applies?
Yes, for employer-specific permits. The employer must submit an offer of employment through the IRCC Employer Portal and pay the $230 employer compliance fee, which produces an offer of employment number the worker quotes in the application. The employer is then bound by the conditions in section 209.2 of the Regulations and by the six-year record retention requirement.
Can a CUSMA application be made at the border?
United States citizens may in many cases apply at a Canadian port of entry, which can produce a same-day permit. The risk is that a refusal is immediate, recorded, and leaves the candidate to return home that day. For files with an ambiguous job title, an unusual credential, a prior refusal or a complex corporate structure, an advance application is the safer route.
What qualifies as an intra-company transferee under CUSMA?
A person employed continuously for at least one year within the three years preceding the application by a parent, subsidiary, branch or affiliate of the Canadian entity, transferring into an executive, senior managerial or specialized knowledge position. Executives and senior managers may generally accumulate up to seven years in Canada in that capacity and specialized knowledge workers up to five.
Can the spouse of a CUSMA worker work in Canada?
Sometimes. Spousal open work permit eligibility was narrowed in 2025 and now depends on the principal worker occupation and on how much validity remains on their work permit. Because a spouse inability to work frequently determines whether a candidate accepts an offer, this should be assessed at the recruitment stage rather than after arrival.
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Representative Outcomes
Cases We Have Handled
Immigration · 2026
Refugee exclusion set aside on judicial review
Mîra v Canada (Citizenship and Immigration), 2026 FC 603Federal Court · Mr. Justice McHaffie · 6 May 2026 · Docket IMM-21730-24 Our client is a Romanian expert accountant. She says she was prosecuted and convicted in her absence on corruption charges after…
Mîra v Canada (Citizenship and Immigration), 2026 FC 603 Federal Court · Mr. Justice McHaffie · 6 May 2026 · Docket IMM-21730-24
Our client is a Romanian expert accountant. She says she was prosecuted and convicted in her absence on corruption charges after refusing to alter her expert reports to suit prosecutors at Romania’s National Anticorruption Directorate. She and her partner claimed refugee protection in Canada in 2018.
How the exclusion arose
The Minister raised exclusion under Article 1F(b) in 2020, then withdrew that intervention in October 2023 after reviewing the evidence. The Refugee Protection Division went on to find our client generally credible and not excluded.
On appeal the Refugee Appeal Division raised exclusion on its own motion, gave notice, and excluded her. The Minister did not intervene. So the finding under review was one the Minister had already abandoned.
What the Court held
The application for judicial review was allowed and the decision set aside for both applicants, on two grounds.
The new evidence. The Division refused fresh evidence of corruption inside the prosecuting authority as irrelevant. The Court found it had mischaracterised the argument and had not engaged with the material at all, which included reporting that linked the prosecutor in our client’s case to indicted officials said to hold influence over prosecutors.
The exclusion finding. The Division reasoned that because Romania is a country where the rule of law prevails, a charge and conviction could be relied on. It cited Arevalo Pineda for that, but not the passages of the same decision requiring an objective assessment of all the claimant’s evidence and satisfaction that the issuing authority itself respects the rule of law. The Court held that reliance on jurisprudence stripped of its qualifying context does not meet the standard, and noted that no assessment of the issuing authority was ever carried out.
On the authority of Qazi, where a claimant alleges the charges are fabricated and has been found credible, the existence of a warrant alone is not enough. The Division had to go further and did not.
Why it was hard
Displacing an Article 1F(b) exclusion is difficult, and considerably harder when the conviction comes from a European Union member state. The presumption that a charge from such a state can be taken at face value is precisely what had to be dislodged, and it was dislodged on the record rather than on assertion.
Outcome
Judicial review allowed. The decision was set aside for both applicants and the appeal remitted to a differently constituted panel. That is the relief sought on a judicial review: the exclusion finding no longer stands and the appeal is heard again before a fresh panel.
“I had the absolute pleasure of working separately with two lawyers from Lexaltico — Pooja Lassi and Matthew Ram — on different matters. The level of professionalism, expertise, and care demonstrated by each of them was consistently exceptional. They do not simply service your needs — they take the time to thoroughly understand your situation and proactively problem-solve.”
SJR
★★★★★
“I had the absolute pleasure of working separately with two lawyers from Lexaltico — Pooja Lassi and Matthew Ram — on different matters. The level of professionalism, expertise, and care demonstrated by each of them was consistently exceptional. They do not simply service your needs — they take the time to thoroughly understand your situation and proactively problem-solve.”
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matter is worth.
Client reviews are the views of the people who wrote them. We do not offer anything in return for
a review, we do not write them, and we do not ask only the clients we expect to be positive.
Calculators on this site produce estimates from the figures you enter. They apply published
formulas and they cannot know about the facts that most often change the answer.
Copyright, links and governing law
Copyright
The content of this site belongs to Lexaltico LLP or its licensors. You are welcome to read it,
print it and quote it with attribution. You may not republish it as your own.
Links
We link to statutes, regulations, court decisions and government pages because a reader should be
able to check us. We do not control those sites and are not responsible for them, and a link is
not an endorsement.
Limitation of liability
To the fullest extent the law permits, Lexaltico LLP is not liable for any loss arising from your
use of, or reliance on, anything published on this website.
Governing law
These terms are governed by the law of Ontario and the federal law of Canada that applies in
Ontario. Lawyers and licensed professionals at the firm are regulated by the Law Society of
Ontario, and marketing on this site is intended to comply with the
Rules of Professional Conduct.
Every limit on what this website tells you, and every thing it does not do, in one
place rather than in small print at the bottom of each page.
Before you rely on anything here
Four limits, and they matter in this order.
Not legal advice
Everything published on this website is general information. It is not legal
advice, it does not take account of the facts of any particular situation, and reading it does not
create a solicitor client relationship. Do not act, or decide not to act, on anything here without
speaking to a lawyer licensed in your jurisdiction about your own circumstances.
Jurisdiction
These pages describe the law of Ontario, and of Alberta only
where a page says so expressly. They do not describe the law of any other province, territory or
country. Law that looks similar across jurisdictions frequently is not.
Currency of the law
Each page states the law as at the review date shown on it. Legislation is amended and case law
develops. A page accurate when written may no longer be.
Generality
These pages describe how a rule usually works. That is not the same as how it applies to your
facts. The exceptions are where most real matters live, and a page written for a general reader
cannot tell you whether you are inside a rule or inside its exception.
If you contact us
If you are in danger
If you or a child are in immediate danger, call 911.
This website is not an emergency service. Enquiries sent through a form here are read during
business hours and a reply may take up to one business day.
Using this website, submitting a form, sending an email or speaking to us on the telephone does
not make us your lawyers. That relationship arises only when the firm has
confirmed in writing that it has agreed to act, a conflict search has been completed, and a
retainer has been signed.
Confidentiality of enquiries
Do not send confidential or sensitive information through this website or by email until we have
confirmed in writing that we can act for you. Information sent before that point is
not treated as confidential and may prevent us from acting for you, or for
someone else, in a connected matter.
Response times
We aim to reply within one business day. Contacting us does not guarantee a reply within any
particular period, does not oblige the firm to act, and does not stop, extend or satisfy
any limitation period, filing date or court deadline.
Our telephone line
Our line is answered 24 hours a day, every day of the year. Outside office hours calls are taken
by our intake service, who record your details and pass them to the firm. A lawyer responds during
the next business day, or sooner if the matter is urgent. Answering the telephone is not the same
as giving legal advice, and no relationship arises from that call.
Who we are and how we are regulated
Law Society of Ontario
Lexaltico LLP is regulated by the Law Society of Ontario under the
Law Society Act, R.S.O. 1990, c. L.8. All lawyers practising in
Ontario through the firm are members in good standing.
Law Society of Alberta
Alberta matters are handled by lawyers licensed with, and in good standing with, the
Law Society of Alberta. A lawyer licensed in Ontario is not thereby licensed in
Alberta, and the reverse is also true.
Immigration regulation
Immigration consulting is provided by Regulated Canadian Immigration Consultants
in good standing with the College of Immigration and Citizenship Consultants under the
College of Immigration and Citizenship Consultants Act, S.C. 2019, c. 29,
s. 292.
Lawyers, paralegals and consultants
Not everyone at the firm is a lawyer.
Licensed paralegals in Ontario may act only within the scope the Law Society
permits, which does not include most family, estate or criminal matters.
Immigration consultants are regulated by the College, not by a law society,
and are not lawyers.
Law clerks and managers support files but do not give legal advice.
Each page and biography states which applies. Ask at the outset who will handle your matter and
under which licence.
Languages
We serve clients in thirteen languages. Every page of this website is written and published in
English. Where anything is provided in another language, the English
version governs in the event of a difference. If you need an interpreter, tell us when
you book and we will arrange one.
Fees
The initial assessment
The complimentary 15 minute initial assessment is a brief introductory
conversation. It does not include a review of your documents and does not constitute
legal advice.
The firm charges a fee for substantive consultations, including in civil litigation,
criminal defence and immigration matters. The firm may waive that fee at its discretion.
Any fee is disclosed in advance and credited in full toward your account if you retain the
firm.
Referral fees
Where we refer a matter to another firm, including through LexKonnect, we comply with Rule 3.6-6.1 of the Law Society of Ontario’s Rules of Professional Conduct. Any referral fee is set out in the Law Society’s standard referral agreement, signed by you before the referral proceeds, and no fee is payable to us unless and until the receiving firm has been paid for its work. You are never obliged to accept a referral and are free to retain any firm you choose. No referral arrangement affects the independent professional judgment of any lawyer at this firm.
What is published on this site
Calculators and estimators
They produce estimates from what you type and cannot know the rest. They do not
account for the terms of your contract, statutory exceptions, or the discretion a court will
apply. Do not make a decision on a number produced by a calculator.
Past results
Any outcome described happened on its own facts, before its own decision maker,
under the law as it stood at the time. Past results do not predict or guarantee the result of any
other case.
Reviews and testimonials
Reviews shown here are written by third parties and published on platforms we do not control. Each
describes one person’s experience of one matter. They are not a promise, a
prediction or a guarantee about any other matter.
Links to other websites
This site links to regulators, courts, government sources, professional associations and social
platforms, all operated by others. We do not control them, we are not responsible for
their content or accuracy, and a link is not an endorsement.
Other notices
Limitation periods
Failure to start a proceeding within the applicable limitation period may permanently bar
your claim. In Ontario the general period is two years from discovery
under the Limitations Act, 2002, S.O. 2002, c. 24, Sched. B.
Shorter periods apply to many claims. Seek advice promptly. Nothing on this website extends a
limitation period.
Accessibility
We aim to meet the Accessibility for Ontarians with Disabilities Act
and WCAG 2.1 Level AA. If any part of this site prevents you from reaching us, telephone
+1 416 333 6200 or write to
hello@lexaltico.com and we will provide the information
in another format, at no charge.