Not Just Lawyers. Every Practice Area Under One Roof.
Six disciplines. One accountable team. Every client is matched with the right lawyer for their matter.
LawyersParalegalsImmigrationReal Estate
02 | Our Services
Full-Spectrum Legal & Advisory Under One Roof.
From courtroom litigation to Fractional GC retainers to international market entry.
LitigationReal EstateFractional GCImmigration
03 | Who We Are
The Cases Others Won't Take Are Exactly Why We Exist.
Founded on the conviction that the quality of your legal representation should have nothing to do with the size of your retainer.
TorontoOntario & Alberta13 Languages
04 | Legal Professionals
A Private Consortium Built on Real Partnership.
Two-way referrals, co-counsel access, CPD sessions, mentorship and exclusive events.
LSO CompliantMobile AppCo-Counsel
05 | Insights
Law Is Always Moving. Stay Ahead of It.
Legal updates, firm news, webinar invitations, and award announcements.
Family LawEmploymentReal EstateEvents
◆ | Our Offices
Where Law Meets Your Community.
Four GTA locations. Walk-in consultations. Weekend appointments.
TorontoMississaugaNorth YorkOakville
◆ | Tools & Resources
Know Your Rights Before You Spend a Dollar.
Free calculators, downloadable guides, and legal checklists, built by our lawyers for real Ontario situations.
12 Calculators17 GuidesFree Access
Charged, or someone you know
The documents are the case. Gather everything before the first appearance.
Fraud Charges. Deceit, Deprivation And Doubt
Fraud allegations are document-heavy and slow-moving, and they are frequently built on inference rather than direct evidence. This page sets out what the Crown must prove and how these prosecutions are properly tested.
Section 380Fraud Over $5,000RestitutionDocument Cases
Section 380 of the Criminal Code requires proof of deceit, falsehood or other fraudulent means, and of deprivation or a risk of deprivation. An honest mistake, a failed venture and a civil debt are not fraud.
Fraud Charge Defence
5000$
Statutory Value Threshold
14Years
Maximum, Fraud Over $5,000
1M$
Threshold for Minimum Sentence
380CC
Charging Provision
Quick Answer
What should I do if I am being investigated for fraud but have not been charged?
Retain counsel immediately and decline to attend an interview or hand over documents until you have advice. You are not obliged to explain yourself to investigators, and fraud interviews are recorded and used at trial. Preserve your records rather than deleting anything. Counsel can contact the investigator, establish what is alleged, and arrange a surrender if a charge is laid.
Tell us briefly what is going on. A lawyer reviews every enquiry and replies within 24 hours on business days.
We will use these details to reply to your enquiry. Privacy Policy.
A lawyer replies within 24 hours on business days. Urgent? Call +1 416 333 6200, answered 24/7. Submitting this form does not create a solicitor-client relationship.
Your Legal Team
Lawyers licensed by the Law Society of Ontario
270+ Google reviews, complimentary 15 minute assessment
THE OFFENCE
What Fraud Requires
Section 380(1) of the Criminal Code makes it an offence to defraud the public or any person, whether ascertained or not, of any property, money, valuable security or service, by deceit, falsehood or other fraudulent means. Two elements must be proved. The first is a prohibited act: deceit, falsehood, or other fraudulent means, that last category covering conduct that a reasonable person would regard as dishonest. The second is deprivation, meaning actual loss, or the placing of the victim's pecuniary interests at risk. Alongside those, the Crown must prove subjective knowledge of the dishonest act and of the deprivation or risk it created.
Where the value of the subject matter exceeds $5,000, fraud is an indictable offence with a maximum of fourteen years under section 380(1)(a). Where it does not exceed $5,000, section 380(1)(b) makes it a hybrid offence with a maximum of two years by indictment. Section 380(1.1) prescribes a minimum sentence of two years imprisonment where the total value of the fraud exceeds one million dollars.
Charges frequently laid alongside fraud include false pretences under section 362, forgery and uttering under sections 366 and 368, identity theft under section 402.2, identity fraud under section 403, theft by a person holding a power of attorney under section 331, and possession of property obtained by crime under section 354. Each has its own elements, and a charge that fits one theory poorly may not fit another at all.
THE LINE
Fraud, Breach of Contract and Bad Judgment
A great many fraud complaints are, on analysis, civil disputes reported to the police. A business that fails owing money is not a fraud. An optimistic projection that did not come true is not a fraud. A loan that was not repaid is not a fraud. What converts a commercial failure into a criminal offence is dishonesty known to the accused at the time, coupled with deprivation. Establishing that distinction, with the contemporaneous documents, is often the whole of the defence.
Feature
Civil claim
Criminal fraud, section 380
Who brings it
The person who says they lost money
The Crown, following a police investigation
Standard of proof
Balance of probabilities
Beyond a reasonable doubt
Mental element
Often none required for breach of contract
Subjective knowledge of the dishonest act and the deprivation or risk
Honest failure of a venture
May still ground a claim in debt
Not an offence without dishonesty known at the time
Repayment of the money
Usually ends the matter
Relevant to sentence and sometimes to resolution, but does not by itself end a prosecution
Outcome
Judgment for damages
Acquittal, withdrawal, discharge, or conviction and sentence
It is worth saying plainly: repaying the money does not automatically end a fraud prosecution. It is highly relevant, and full restitution before sentencing can change the range materially, but the decision to proceed belongs to the Crown. Any repayment should be structured with advice, because unstructured payments accompanied by explanatory messages can become evidence.
HOW THESE CASES RUN
Document-Heavy and Slow
1
Investigation
Fraud investigations often run for months before any charge, using production orders for banking records, search warrants and interviews. If you learn you are under investigation, that is the point to obtain counsel, not after the arrest.
2
Charge and release
Most fraud accused are released on an undertaking or after a bail hearing, commonly with conditions restricting financial dealings or contact with complainants.
3
Disclosure, usually electronic
The Crown brief in a fraud case can run to tens of thousands of pages of banking records, emails and spreadsheets. The Stinchcombe duty extends to all of it, and reviewing it properly takes real time.
4
Election and pre-trials
For fraud over $5,000 the accused elects the mode of trial under section 536(2). Judicial pre-trials narrow the issues, and admissions of undisputed documents can shorten a trial substantially.
5
Trial or resolution
Resolution may involve a plea to a narrower allegation with an agreed restitution order, or the matter proceeds to trial on the documents and the inferences the Crown asks the court to draw.
Because these files are slow, delay under section 11(b) of the Charter is a genuine issue. R. v. Jordan sets a presumptive ceiling of 18 months in the Ontario Court of Justice and 30 months in the Superior Court of Justice or where there has been a preliminary inquiry. A preliminary inquiry is only available where the maximum penalty is fourteen years or more, which includes fraud over $5,000.
DEFENDING THE ALLEGATION
Where Fraud Prosecutions Are Tested
The most common answer is the absence of the required mental element. Fraud requires subjective knowledge. An accused who genuinely believed the representation was true, who relied on an accountant or a partner, who did not know a particular document had been altered, or who was themselves deceived, does not have the knowledge section 380 requires. Where responsibility inside an organisation was diffuse, proving that this accused knew is often the Crown's hardest task.
The second is deprivation. If no one lost anything and no pecuniary interest was placed at risk, an element is missing however unattractive the conduct. The third is identity and attribution, which matters in files built on account access, shared credentials or corporate signing authority. The fourth is the reliability of the Crown's reconstruction: forensic accounting summaries are opinion built on selections from a record, and both the selections and the assumptions can be examined.
Charter issues arise in fraud files as elsewhere. Production orders and search warrants can be challenged under section 8 where the information to obtain was inadequate or overbroad. Statements taken during a lengthy interview raise voluntariness and section 10(b) questions. Where a breach is established, section 24(2) and the framework in R. v. Grant govern exclusion.
If you are contacted by investigators before any charge
You are not required to attend an interview, to provide documents in the absence of a production order or warrant, or to explain your side of a business dispute to police. The invitation to give your explanation is genuine, but so is the risk. Obtain counsel first. A lawyer can make contact on your behalf, confirm what is actually being alleged, and where appropriate arrange a surrender rather than an arrest at work or at home.
THE VARIETIES
What Gets Charged as Fraud
Section 380 is drafted broadly, so a wide range of very different situations are prosecuted under the same provision. Employment-related allegations involve expense claims, payroll manipulation, unauthorised transfers or diversion of client payments, and are frequently accompanied by a charge under section 336 or section 380 combined with breach of trust. Investment allegations concern representations made to raise money and may attract parallel proceedings before the Ontario Securities Commission. Insurance allegations concern claims said to be inflated or fabricated. Benefit and assistance allegations concern eligibility declarations. Credit card and identity matters are charged under sections 342, 402.2 and 403.
The defence differs with the category. In an employment file, the central question is often authorisation: whether a practice was known and tolerated, whether an approval existed informally, and whether the accounting reconstruction is accurate. In an investment file, it is whether representations were honestly held at the time, judged against contemporaneous documents rather than against the outcome. In a benefits file, it is frequently whether a declaration was understood, which raises real questions about literacy, language and the design of the form itself.
Because so much depends on the documents, an early and organised gathering of your own records matters enormously. Bank statements, emails, contracts, approvals, invoices, and the sequence in which things actually happened are often more complete on your side than on the Crown's. That material should be preserved and given to counsel, never edited or deleted.
PARALLEL PROCEEDINGS
Civil Claims and Regulators
A fraud allegation rarely arrives on its own. There may be a civil action for the money, an employment termination and a wrongful dismissal claim, a regulatory investigation by a professional body or a securities regulator, and in some cases a freezing order over assets. These proceedings run on different timetables and to different standards of proof, and a step taken in one can seriously affect another.
The most common problem is compelled evidence. In a civil action a defendant must produce documents and submit to an examination for discovery. In a regulatory investigation there may be a statutory duty to cooperate. In the criminal case there is a right to silence and a presumption of innocence. Section 13 of the Charter provides protection against the later use of compelled testimony to incriminate a witness, but the interaction is technical and the sequencing needs to be managed by counsel who is looking at all of the proceedings together rather than at one in isolation. A stay of the civil action pending the criminal matter is sometimes available and is often worth seeking.
Restitution is the other point of intersection. Repaying money is generally the most powerful mitigating step available in a fraud case, and section 738 permits a restitution order at sentencing. But a repayment made without advice, particularly one accompanied by an explanatory message or an acknowledgement of wrongdoing, can hand the Crown an admission. Structure it through counsel, and do not negotiate directly with a complainant while a charge is outstanding.
SEARCHES AND RECORDS
Production Orders and Privilege
Fraud investigations are built on records obtained by compulsion. Sections 487.014 to 487.018 of the Criminal Code create production orders requiring a person, most often a financial institution or a telecommunications provider, to produce documents or data. Section 487 authorises search warrants for premises and devices. Each requires a sworn information to obtain establishing reasonable grounds, and each is reviewable under section 8 of the Charter on the basis that the information was insufficient, materially misleading, or that the authorisation was overbroad in the material it captured.
Overbreadth is a recurring issue in document cases. A warrant that authorises seizure of an entire business server or an entire email account inevitably captures material irrelevant to the investigation, and the courts have developed limits and protocols governing how such material is reviewed and what happens to the rest. Where privileged material has been seized, section 488.1 procedures and the common law require that it be sealed and determined by a court before anyone from the investigation reads it. If you believe solicitor-client material was caught in a seizure, raise it with counsel immediately.
The defence also has tools. Where relevant records are held by a third party and are not in the Crown's possession, an application can be brought for third party production. Where the Crown's forensic accounting relies on selected transactions, the underlying data can be sought so that the selection itself can be examined. Fraud cases are won on the completeness of the record far more often than on any single dramatic point.
SENTENCING
Restitution and Aggravating Factors
Section 380.1 lists aggravating factors specific to fraud, including the magnitude and duration of the offence, the degree of planning, whether the offender took advantage of the high regard in which they were held in the community, whether the offence had a significant impact on the victims given their circumstances, and failure to comply with regulatory requirements. Section 380.2 permits an order prohibiting the offender from having authority over another person's money or property, and section 738 permits a restitution order.
Large-scale frauds involving breach of trust generally attract penitentiary sentences. Smaller frauds, particularly those driven by personal circumstances rather than greed, and where restitution has been made, are more likely to be resolved with a conditional sentence, a suspended sentence with probation, or in narrow cases a conditional discharge. Every one of those outcomes is easier to reach where the defence has done its own accounting rather than accepting the Crown's figure.
Fraud matters may be handled by Lexaltico LLP or referred to experienced criminal defence counsel within our LexKonnect consortium, particularly where a lengthy document-heavy trial is expected. Any referral arrangement is disclosed to the client in writing before it takes effect and complies with Rule 3.6-6.1 of the Law Society of Ontario's Rules of Professional Conduct. The client's interests, not the referral, govern who should carry the file.
Common Questions
Frequently Asked Questions
What should I do if I am being investigated for fraud but have not been charged?
Retain counsel immediately and decline to attend an interview or hand over documents until you have advice. You are not obliged to explain yourself to investigators, and fraud interviews are recorded and used at trial. Preserve your records rather than deleting anything. Counsel can contact the investigator, establish what is alleged, and arrange a surrender if a charge is laid.
What must the Crown prove on a fraud charge?
Under section 380 of the Criminal Code the Crown must prove a dishonest act, being deceit, falsehood or other fraudulent means, and deprivation, meaning actual loss or the placing of the complainant's pecuniary interests at risk. It must also prove that you subjectively knew the act was dishonest and knew it could cause deprivation.
Is a business that failed and left debts a fraud?
No, not on its own. Insolvency, an unpaid loan or a venture that did not work out are civil matters. Fraud requires dishonesty known to the accused at the time, together with deprivation. Distinguishing an honest commercial failure from criminal dishonesty, using the contemporaneous documents, is central to defending these cases.
Will paying the money back end the charge?
Not automatically. The decision to proceed belongs to the Crown. Full restitution is highly relevant to sentence and can support a resolution, and section 738 allows a restitution order. Any repayment should be arranged through counsel, because payments accompanied by explanatory messages can themselves become evidence.
What is the difference between fraud over and fraud under $5,000?
Fraud over $5,000 under section 380(1)(a) is a straight indictable offence with a maximum of fourteen years, allows an election of trial mode and permits a preliminary inquiry. Fraud not exceeding $5,000 under section 380(1)(b) is a hybrid offence with a maximum of two years by indictment and is normally tried in the Ontario Court of Justice.
Is there a mandatory minimum sentence for fraud?
Only for large frauds. Section 380(1.1) of the Criminal Code prescribes a minimum of two years imprisonment where the total value of the subject matter of the offences exceeds one million dollars. Below that threshold there is no minimum, and the full range of sentencing options remains available.
How long do fraud cases take in Ontario?
Longer than most criminal matters, because disclosure often runs to thousands of documents that must be reviewed before any position can be taken. Two years is common in contested cases. R. v. Jordan sets presumptive ceilings of 18 months in provincial court and 30 months in the Superior Court of Justice or after a preliminary inquiry.
Can a fraud conviction be kept off my record?
A discharge under section 730 remains possible on smaller frauds where the court is satisfied it is in your best interests and not contrary to the public interest, particularly with full restitution and no prior record. On larger frauds involving breach of trust that outcome is unlikely, and the realistic goals shift to the charge itself and the sentence.
Book My Consultation
Talk to Us About Fraud Charges
Our lawyers offer a initial consultation for most matters. Call, email, or book online. Do not sign anything before speaking with us.
Lexaltico LLP
Downtown Toronto
55 University Ave, Suite 1100 Toronto, ON M5J 2H7
North York
2 Sheppard Ave East, Suite 303, Toronto, ON M2N 5Y7
No obligation. We will tell you honestly whether we can help, and what it would cost, before you commit to anything.
We will use these details to reply to your enquiry. Privacy Policy.
A lawyer replies within 24 hours on business days. Urgent? Call +1 416 333 6200, answered 24/7. Submitting this form does not create a solicitor-client relationship.
“I had the absolute pleasure of working separately with two lawyers from Lexaltico — Pooja Lassi and Matthew Ram — on different matters. The level of professionalism, expertise, and care demonstrated by each of them was consistently exceptional. They do not simply service your needs — they take the time to thoroughly understand your situation and proactively problem-solve.”
SJR
★★★★★
“I had the absolute pleasure of working separately with two lawyers from Lexaltico — Pooja Lassi and Matthew Ram — on different matters. The level of professionalism, expertise, and care demonstrated by each of them was consistently exceptional. They do not simply service your needs — they take the time to thoroughly understand your situation and proactively problem-solve.”
SJR
Charged with fraud? The documents are the case. Bring all of them.
Contacting us does not create a solicitor-client relationship.
Please do not send confidential information until we have confirmed we can act for you.
We aim to reply within one business day. Sending this form does not meet any court deadline
or limitation period.
If you or a child are in immediate danger, call 911.
This form is not an emergency service and is read during business hours.
Assaulted Women’s Helpline 1-866-863-0511,
Talk4Healing 1-855-554-4325, both open around the clock.
We use cookies and similar technologies to understand how this site is
used and to improve it. We handle personal information in accordance with Canadian privacy law,
including PIPEDA. See our Privacy Policy.
Law Society of Ontario RegulatedON & AB
Legal Notices & Disclaimers
No Solicitor-Client Relationship
Use of this website does not establish a solicitor-client relationship between you and Lexaltico LLP. Such a relationship is only formed when Lexaltico LLP has expressly confirmed in writing that it has agreed to act on your behalf. Until that confirmation is provided, no obligation of confidentiality exists.
Not Legal Advice
Information on this website is provided for general informational purposes only and does not constitute legal advice. Do not act on any information here without first consulting a qualified lawyer licensed in your jurisdiction. Lexaltico LLP disclaims all liability for actions taken or not taken based on this website's contents.
Confidentiality of Enquiries
Do not submit confidential information through this website or by email until a solicitor-client relationship has been confirmed in writing. Information submitted before that point will not be treated as confidential.
Law Society of Ontario Regulation
Lexaltico LLP is regulated by the Law Society of Ontario (LSO) under the Law Society Act, R.S.O. 1990, c. L.8. All lawyers are members in good standing. Alberta matters are handled by lawyers licensed with the Law Society of Alberta (LSA).
Law Society of Alberta
Our Alberta-licensed lawyers are members in good standing of the Law Society of Alberta (LSA).
Immigration Regulatory Body: CICC
Immigration consulting services are provided by Regulated Canadian Immigration Consultants (RCICs) in good standing with the College of Immigration and Citizenship Consultants (CICC) under the College of Immigration and Citizenship Consultants Act, S.C. 2019, c. 29, s. 292.
Estimator & Calculator Tools
The Severance Estimator and Estate Dispute Evaluator are for informational purposes only. Results are estimates and do not account for specific contractual terms, statutory provisions, or judicial discretion. These tools do not create a solicitor-client relationship. Always seek independent legal advice before making any legal decision.
Privacy: PIPEDA and CASL
Your personal information is protected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5 and Canada's Anti-Spam Legislation (CASL). We do not sell your information. Withdraw consent at any time: hello@lexaltico.com.
Initial Assessment
The complimentary 15-minute initial assessment is a brief introductory conversation. It does not include a review of your documents and does not constitute legal advice. Lexaltico LLP charges a fee for substantive consultations, including civil litigation, criminal defence and immigration matters; the firm may waive that fee at its discretion. Any fee is disclosed in advance and credited in full toward your account if you retain the firm. Documents are reviewed and advice given only at a paid consultation or once the firm has been retained. No solicitor-client relationship arises, and no duty of confidentiality applies, until confirmed in writing.
Referral Fees: LexKonnect
Where we refer a matter to another firm, including through LexKonnect, we comply with Rule 3.6-6.1 of the Law Society of Ontario’s Rules of Professional Conduct. Any referral fee is set out in the Law Society’s standard referral agreement, signed by you before the referral proceeds, and no fee is payable to us unless and until the receiving firm has been paid for its work. You are never obliged to accept a referral and are free to retain any firm you choose. No referral arrangement affects the independent professional judgment of any lawyer at this firm.
Limitation Periods
Failure to commence proceedings within applicable limitation periods may permanently bar your claim. In Ontario, the general limitation period is two (2) years from discovery under the Limitations Act, 2002, S.O. 2002, c. 24, Sched. B. Seek legal advice promptly.
If You Are in Danger
If you or a child are in immediate danger, call 911. This website is not an emergency service. Enquiries sent through this site are read during business hours and a reply may take up to one business day. Do not rely on this site, a form or an email if you need help now. The Assaulted Women’s Helpline (1-866-863-0511) and Talk4Healing (1-855-554-4325) operate around the clock.
Availability and Response Times
We aim to reply to enquiries within one business day. Contacting us does not guarantee a reply within any particular period, does not create any obligation on the firm to act, and does not stop, extend or satisfy any limitation period, filing date or court deadline that applies to your matter.
Our Telephone Line
Our line is answered 24 hours a day, every day of the year. Outside office hours calls are taken by our intake service, who record your details and pass them to the firm. A lawyer responds during the next business day, or sooner if the matter is urgent. Answering the telephone is not the same as giving legal advice: no advice is given on that call and no solicitor-client relationship arises from it. If you or a child are in immediate danger, call 911.
Reviews and Testimonials
Reviews shown on this site are written by third parties and published on platforms we do not control. Each describes one person’s experience of one matter. They are not a promise, a prediction or a guarantee about any other matter, and they should not be read as a statement about the quality of legal services generally. Every case turns on its own facts.
Links to Other Websites
This site links to regulators, courts, government sources, professional associations and social platforms. Those sites are operated by others. We do not control them, we are not responsible for their content or their accuracy, and a link is not an endorsement. Their privacy practices are their own, not ours.
Where Your Enquiry Information Goes
Information submitted through a form on this site is transmitted using third-party services in order to reach us by email, and may be processed or stored outside Canada, where it can be subject to the laws of that jurisdiction. By submitting a form you consent to that transfer. If you would rather not, telephone us on +1 416 333 6200 instead. We do not sell your information.
Accessibility
We aim to meet the Accessibility for Ontarians with Disabilities Act and WCAG 2.1 Level AA. If any part of this site prevents you from reaching us, telephone +1 416 333 6200 or email hello@lexaltico.com and we will provide the information in another format. Tell us what would work for you and we will arrange it at no charge.
Lawyers, Paralegals and Consultants
Not everyone at the firm is a lawyer. Licensed paralegals in Ontario may act only within the scope permitted by the Law Society of Ontario, which does not include most family, estate or criminal matters. Immigration consulting may be provided by Regulated Canadian Immigration Consultants, who are not lawyers. Each page and each biography states which applies. Ask us at the outset who will handle your matter and under which licence.
Languages
We serve clients in a number of languages. Every page of this site is written and published in English. Where a document, a summary or a conversation is provided in another language, the English version governs in the event of any difference. If you need an interpreter, tell us when you book and we will arrange one.
Lexaltico LLP
Legal Notices
How Lexaltico LLP handles personal information, under PIPEDA and Ontario law.
What we collect
What you give us
When you use a form on this site, email us or telephone us, we collect what you choose to send:
your name, email address, telephone number and a description of the situation. Nothing on this
site requires you to give more than that.
What is collected automatically
We collect non identifying technical information when you browse: IP address, browser type, pages
viewed and time spent. It is used to understand how the site is used and to improve it. It is not
used to identify you.
What we do not collect here
We do not collect sensitive personal information through this website. Detailed personal and legal
information is collected only after a solicitor client relationship exists, through the channels
set up for that purpose.
How we use it
Purpose
What you send is used to reply to you, to run a conflict check, to assess whether the firm can
assist, and, if a retainer follows, to carry out the work.
Marketing
We do not use your personal information for marketing without your express consent, and we
do not sell, rent or trade it. If you consent to receive anything from us, every message
carries a way to stop, as required by Canada’s Anti Spam Legislation.
Sharing and disclosure
Privilege
Information given to us in the course of a legal matter is protected by solicitor client
privilege. We do not disclose privileged information without your consent, except where the law or
a court order requires it.
Service providers
Non privileged contact information may be shared with the providers who help us run the firm and
this website, and with people engaged on your matter such as translators, agents and court
reporters. All of them are under confidentiality obligations.
Processing outside Canada
Information submitted through a form travels through third party services in order to reach us by
email, and may be processed or stored outside Canada, where it can be subject to
the laws of that place. Submitting a form is your consent to that transfer. If you would rather
not, telephone us instead.
Cookies and measurement
What is set, and when
This site uses cookies to understand how it is used. Advertising cookies are set only if you press
Accept. If you press Decline, measurement is switched off for you entirely, nothing further
is sent, and anything already stored on your device is cleared. The site works either
way.
You can change your answer at any time by clearing this site’s cookies in your browser, which
brings the question back.
Your rights, and how long we keep things
Your rights under PIPEDA
Under the Personal Information Protection and Electronic Documents Act,
S.C. 2000, c. 5 you may ask what personal information we hold about you, ask us to correct
anything inaccurate, and withdraw consent to our use of it, subject to legal and contractual
limits. We reply within thirty days or explain why we need longer.
Retention
Client files are kept for the period the law and the Law Society require, ordinarily
seven years after a matter closes, which reflects limitation periods and the
possibility of later proceedings. After that they are securely destroyed or anonymised. You may
ask for earlier deletion, subject to those obligations.
Enquiries that do not become files
If you contact us and no retainer follows, what you sent is retained only as long as our conflict
records require, then destroyed.
If you are not satisfied with our answer you may complain to the Office of the Privacy
Commissioner of Canada.
Short, and written to be read rather than scrolled past.
The four things that matter most
Nothing on this site is legal advice, however specific it looks.
Using the site or sending a form does not make us your lawyers.
Do not send confidential information before a retainer is signed.
Past results depend on their own facts and do not predict yours.
What this site is
Information, not advice
This site publishes several hundred pages about Ontario law. They are written carefully, they cite
statutes and cases by name, and they are reviewed. None of that makes them advice about your
matter. Law is applied to facts, and we do not know yours.
The difference is practical rather than technical. A page explaining that spousal support is
usually indefinite after a twenty year marriage is accurate as a general statement and may be
wrong about you, because of a domestic contract you signed, a period of separation you have
forgotten, or an income that is not what a tax return says it is.
Law also changes. Pages carry a review date where one is relevant. A page reviewed last year may
not reflect an amendment made since, and a page about a subject currently before an appellate
court may be overtaken between your reading it and your acting on it.
When we become your lawyers
Three things must happen first
A conflict check must be completed. We act for a great many people and
businesses, and we cannot act against a current client or use what we learned from a former one.
That check happens before anything else and occasionally means we have to decline.
We must confirm in writing that we are prepared to act. Not every matter is one we
can take, and saying so early is better than taking a file we cannot properly serve.
A retainer agreement must be signed. It sets out what we are doing, what we are
not doing, who is responsible for what, and how fees work. Until it is signed no relationship
exists, whatever has been discussed.
Confidentiality before a retainer
Why you should not send us documents yet
Information sent through a form, or by email, before a retainer is signed is not covered by
solicitor client privilege. That is not a policy we chose. It follows from there being no
solicitor client relationship for the privilege to attach to.
It can also create a problem for you. If you send us detailed information about a dispute and we
are later approached by the other side, what you sent may affect whether we can act for either of
you.
So tell us the shape of the problem and leave out the detail: the area of law, roughly when it
arose, and whether anything is urgent. That is enough for us to say whether we can help. The
documents come after the retainer.
Results, testimonials and reviews
What they do and do not tell you
Case results described anywhere on this site are real and are described accurately, and they are
specific to their own facts. A settlement at three times the original offer happened because of
that employer, that contract and that person’s history. It says nothing about what your
matter is worth.
Client reviews are the views of the people who wrote them. We do not offer anything in return for
a review, we do not write them, and we do not ask only the clients we expect to be positive.
Calculators on this site produce estimates from the figures you enter. They apply published
formulas and they cannot know about the facts that most often change the answer.
Copyright, links and governing law
Copyright
The content of this site belongs to Lexaltico LLP or its licensors. You are welcome to read it,
print it and quote it with attribution. You may not republish it as your own.
Links
We link to statutes, regulations, court decisions and government pages because a reader should be
able to check us. We do not control those sites and are not responsible for them, and a link is
not an endorsement.
Limitation of liability
To the fullest extent the law permits, Lexaltico LLP is not liable for any loss arising from your
use of, or reliance on, anything published on this website.
Governing law
These terms are governed by the law of Ontario and the federal law of Canada that applies in
Ontario. Lawyers and licensed professionals at the firm are regulated by the Law Society of
Ontario, and marketing on this site is intended to comply with the
Rules of Professional Conduct.
Every limit on what this website tells you, and every thing it does not do, in one
place rather than in small print at the bottom of each page.
Before you rely on anything here
Four limits, and they matter in this order.
Not legal advice
Everything published on this website is general information. It is not legal
advice, it does not take account of the facts of any particular situation, and reading it does not
create a solicitor client relationship. Do not act, or decide not to act, on anything here without
speaking to a lawyer licensed in your jurisdiction about your own circumstances.
Jurisdiction
These pages describe the law of Ontario, and of Alberta only
where a page says so expressly. They do not describe the law of any other province, territory or
country. Law that looks similar across jurisdictions frequently is not.
Currency of the law
Each page states the law as at the review date shown on it. Legislation is amended and case law
develops. A page accurate when written may no longer be.
Generality
These pages describe how a rule usually works. That is not the same as how it applies to your
facts. The exceptions are where most real matters live, and a page written for a general reader
cannot tell you whether you are inside a rule or inside its exception.
If you contact us
If you are in danger
If you or a child are in immediate danger, call 911.
This website is not an emergency service. Enquiries sent through a form here are read during
business hours and a reply may take up to one business day.
Using this website, submitting a form, sending an email or speaking to us on the telephone does
not make us your lawyers. That relationship arises only when the firm has
confirmed in writing that it has agreed to act, a conflict search has been completed, and a
retainer has been signed.
Confidentiality of enquiries
Do not send confidential or sensitive information through this website or by email until we have
confirmed in writing that we can act for you. Information sent before that point is
not treated as confidential and may prevent us from acting for you, or for
someone else, in a connected matter.
Response times
We aim to reply within one business day. Contacting us does not guarantee a reply within any
particular period, does not oblige the firm to act, and does not stop, extend or satisfy
any limitation period, filing date or court deadline.
Our telephone line
Our line is answered 24 hours a day, every day of the year. Outside office hours calls are taken
by our intake service, who record your details and pass them to the firm. A lawyer responds during
the next business day, or sooner if the matter is urgent. Answering the telephone is not the same
as giving legal advice, and no relationship arises from that call.
Who we are and how we are regulated
Law Society of Ontario
Lexaltico LLP is regulated by the Law Society of Ontario under the
Law Society Act, R.S.O. 1990, c. L.8. All lawyers practising in
Ontario through the firm are members in good standing.
Law Society of Alberta
Alberta matters are handled by lawyers licensed with, and in good standing with, the
Law Society of Alberta. A lawyer licensed in Ontario is not thereby licensed in
Alberta, and the reverse is also true.
Immigration regulation
Immigration consulting is provided by Regulated Canadian Immigration Consultants
in good standing with the College of Immigration and Citizenship Consultants under the
College of Immigration and Citizenship Consultants Act, S.C. 2019, c. 29,
s. 292.
Lawyers, paralegals and consultants
Not everyone at the firm is a lawyer.
Licensed paralegals in Ontario may act only within the scope the Law Society
permits, which does not include most family, estate or criminal matters.
Immigration consultants are regulated by the College, not by a law society,
and are not lawyers.
Law clerks and managers support files but do not give legal advice.
Each page and biography states which applies. Ask at the outset who will handle your matter and
under which licence.
Languages
We serve clients in thirteen languages. Every page of this website is written and published in
English. Where anything is provided in another language, the English
version governs in the event of a difference. If you need an interpreter, tell us when
you book and we will arrange one.
Fees
The initial assessment
The complimentary 15 minute initial assessment is a brief introductory
conversation. It does not include a review of your documents and does not constitute
legal advice.
The firm charges a fee for substantive consultations, including in civil litigation,
criminal defence and immigration matters. The firm may waive that fee at its discretion.
Any fee is disclosed in advance and credited in full toward your account if you retain the
firm.
Referral fees
Where we refer a matter to another firm, including through LexKonnect, we comply with Rule 3.6-6.1 of the Law Society of Ontario’s Rules of Professional Conduct. Any referral fee is set out in the Law Society’s standard referral agreement, signed by you before the referral proceeds, and no fee is payable to us unless and until the receiving firm has been paid for its work. You are never obliged to accept a referral and are free to retain any firm you choose. No referral arrangement affects the independent professional judgment of any lawyer at this firm.
What is published on this site
Calculators and estimators
They produce estimates from what you type and cannot know the rest. They do not
account for the terms of your contract, statutory exceptions, or the discretion a court will
apply. Do not make a decision on a number produced by a calculator.
Past results
Any outcome described happened on its own facts, before its own decision maker,
under the law as it stood at the time. Past results do not predict or guarantee the result of any
other case.
Reviews and testimonials
Reviews shown here are written by third parties and published on platforms we do not control. Each
describes one person’s experience of one matter. They are not a promise, a
prediction or a guarantee about any other matter.
Links to other websites
This site links to regulators, courts, government sources, professional associations and social
platforms, all operated by others. We do not control them, we are not responsible for
their content or accuracy, and a link is not an endorsement.
Other notices
Limitation periods
Failure to start a proceeding within the applicable limitation period may permanently bar
your claim. In Ontario the general period is two years from discovery
under the Limitations Act, 2002, S.O. 2002, c. 24, Sched. B.
Shorter periods apply to many claims. Seek advice promptly. Nothing on this website extends a
limitation period.
Accessibility
We aim to meet the Accessibility for Ontarians with Disabilities Act
and WCAG 2.1 Level AA. If any part of this site prevents you from reaching us, telephone
+1 416 333 6200 or write to
hello@lexaltico.com and we will provide the information
in another format, at no charge.