Ad Disclosure, and What Happens If You Do Not
Disclosure is the rule everyone half knows. The provisions that catch brands and creators out are the ones about testimonials and about who can now sue.
Start My Enquiry →Disclosure is the rule everyone half knows. The provisions that catch brands and creators out are the ones about testimonials and about who can now sue.
Start My Enquiry →Material Connections | Testimonials | Penalties | Private Actions
Two systems apply at once. The Competition Act is the statutory one. Section 74.01(1)(a) makes materially false or misleading representations reviewable conduct, with no need to prove intent, and section 52 creates a criminal offence where the representation is made knowingly or recklessly. Both apply the general impression test, in section 74.03(5) for the civil provisions and section 52(4) for the criminal one, so what matters is the impression conveyed rather than the literal words. Failing to disclose that a post is paid can make the general impression misleading. Alongside it sits Ad Standards, the industry self regulatory body, whose Canadian Code of Advertising Standards requires disclosure of any material connection between an endorser and the entity making the product available, clearly, prominently and in close proximity to the representation. That requirement sits in Clause 7 on testimonials, operationalised by Interpretation Guideline 5, and the Influencer Marketing Disclosure Guidelines recognise hashtags such as #ad and #sponsored as adequate.
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The obligation is to disclose a material connection between the person endorsing and the entity behind the product. A material connection is not confined to cash. Free product, a discount, travel, an affiliate commission, an ambassador role or a family relationship can all qualify.
The disclosure must be clear, prominent and in close proximity to the representation. That rules out disclosure buried after a "more" cut, placed at the end of a long caption, hidden among a block of unrelated hashtags, or shown for two frames of a sixty second video.
Ad Standards recognises #ad, #sponsored, and forms such as #BrandName_Ambassador or #BrandName_Partner, and natural language disclosure within the content itself. Platform disclosure tools are useful and are generally treated as a supplement rather than a substitute, because they are not equally visible in every surface a post appears in.
This is the provision that catches brands, and it operates independently of disclosure. Section 74.02 prohibits publishing a testimonial, or representing that a third party has tested a product, unless the third party previously made or published it, or the person obtained the third party’s approval in writing and permission to publish, and the representation accords with what the third party actually said or approved.
That has direct consequences for the ordinary practice of repurposing creator content. A brand that reposts a creator’s endorsement without written approval, or that edits it so it no longer accords with what the creator actually said, is exposed under section 74.02 whether or not the original post was properly disclosed.
The practical fix is contractual and simple: the brand agreement should contain the written approval and permission that section 74.02 requires, and should define what editing is permitted. Cutting a qualified statement down to an unqualified one is precisely the risk the provision addresses.
Administrative monetary penalties under section 74.1 are substantial. For a corporation, the maximum is the greater of $10 million on a first order, rising to $15 million on a subsequent one, and three times the value of the benefit derived, or where that cannot reasonably be determined, three per cent of annual worldwide gross revenues. For an individual it is the greater of $750,000, rising to $1 million, and three times the benefit derived.
The structural change that matters most is procedural. Since 20 June 2025, private parties may seek leave from the Competition Tribunal to bring deceptive marketing cases directly. The leave test now includes a public interest limb, so an applicant need not be a competitor or a customer, and the Tribunal may order payment of an amount not exceeding the benefit derived, distributed among affected persons.
The consequence for this sector is that enforcement no longer depends on the Competition Bureau choosing to act. A competitor, an advocacy organisation or a public interest applicant can bring an undisclosed material connection campaign to the Tribunal, within one year of the conduct being substantially completed.
Ad Standards is a not for profit industry funded body. It has no statutory authority and its decisions are not legally binding or enforceable in court, which leads some people to disregard it. That is a mistake.
Complaints that raise a Code issue go to a Standards Council panel. If upheld, the advertiser is asked to amend or withdraw the advertising without unreasonable delay, and decisions are published as case summaries in which the advertiser may be named. Where an advertiser does not comply, media members may be alerted and may decline to carry the advertising.
So the practical consequences are reputational and distributional rather than financial. And critically, an Ad Standards outcome is not a defence to a Competition Act claim. The two systems run in parallel, and compliance with the Code is evidence of a genuine compliance system rather than immunity.
If you run creator campaigns at any scale, the exposure now sits with whoever published and whoever approved. A short review of your template agreement and your disclosure standard is the cheapest part of this.
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