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Negligence Claims. Duty, Breach & Causation
A negligence claim is not proved by showing that something went wrong. It is proved by establishing a duty of care, a breach of the applicable standard, and a causal link between that breach and a loss the law compensates.
Duty of CareOccupiers LiabilityProperty DamageEconomic Loss
Section 4 of the Limitations Act, 2002 gives you two years from the day you discovered the claim to commence a negligence proceeding, with an ultimate fifteen-year bar under section 15.
Negligence Claims
2Years
Limitation From Discovery
4Parts
Elements of the Cause of Action
15Years
Ultimate Limitation Period
3NA
Negligence Act Apportionment
Quick Answer
What must be proved in a negligence claim in Ontario?
Four elements, each on a balance of probabilities: that the defendant owed the plaintiff a duty of care, that the defendant breached the applicable standard of care, that the breach caused the plaintiff loss on the but-for test, and that the loss was reasonably foreseeable rather than too remote. Failure on any one element defeats the claim.
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THE CAUSE OF ACTION
What a Plaintiff Must Establish
Negligence is the failure to take reasonable care where a duty to do so exists. To succeed, a plaintiff in the Ontario Superior Court of Justice must prove four things on a balance of probabilities: that the defendant owed a duty of care, that the defendant's conduct fell below the applicable standard of care, that the breach caused the plaintiff's loss, and that the loss is not too remote to be recoverable. Each element is independent, and a claim that fails on any one of them fails entirely, no matter how sympathetic the facts.
Duty of care is the threshold question. In many situations the duty is settled by established authority or by statute: an occupier owes a duty to persons entering the premises, a driver owes a duty to other road users, a professional owes a duty to a client. Where the relationship is novel, the court analyses whether the harm was a reasonably foreseeable consequence of the defendant's conduct and whether there was sufficient proximity between the parties, and then asks whether any residual policy considerations should negate the duty. Pure economic loss claims, where the plaintiff has suffered financial harm without physical damage, are the category in which duty is most often contested.
The negligence claims that reach the Superior Court cover a wide field. They include property damage from fire, flood or escape of water, defective work and materials, damage caused by adjacent construction or excavation, occupiers' liability claims arising from the condition of premises, negligent misrepresentation inducing a commercial transaction, negligent performance of a service, and claims against inspectors, consultants and other advisers. Each engages the same four elements, but the evidence required to establish the standard of care differs sharply between them.
Standard of care is a question of fact. The benchmark is what a reasonable person would have done in the circumstances, adjusted upward where the defendant holds themselves out as having special skill. Compliance with industry practice is strong evidence of reasonable conduct but is not conclusive, and breach of a statutory standard is evidence of negligence rather than negligence in itself, since Canadian law does not recognise a separate tort of statutory breach.
CAUSATION
The Element Most Claims Fail On
The general test for factual causation is the but-for test: the plaintiff must show that the injury would not have occurred but for the defendant's negligence. The test is applied robustly and pragmatically rather than with scientific precision, but it remains the plaintiff's burden. Where a loss would have happened anyway, whether because of a pre-existing condition, a market movement or an independent event, the causal link is broken and the claim fails even though the defendant was careless.
Where several possible causes exist, the analysis becomes difficult. A defendant is not excused merely because another factor also contributed, since a defendant need only be a cause of the loss rather than the sole cause. But where the evidence cannot distinguish between a negligent cause and an innocent one, the plaintiff has not discharged the burden and the claim fails. This is why the investigative work done in the first weeks after an incident, while physical evidence and records still exist, so often determines whether the case can be proved years later.
Legal causation, or remoteness, is a separate filter. A defendant is liable only for damage of a kind that was reasonably foreseeable. Unusual or indirect consequences, and losses flowing from an intervening act by a third party, may be excluded on this basis. In commercial negligence cases remoteness frequently does the real work, because the plaintiff's actual financial loss is often several steps removed from the careless act.
Proof of causation in anything but the simplest case requires expert evidence, served in accordance with Rule 53.03, which requires an expert report delivered in advance together with a signed acknowledgement of the lawyer's duty to provide fair, objective and non-partisan opinion evidence and to provide such evidence only within the lawyer's area of experience. Lawyer fees are a substantial disbursement and should be budgeted before proceedings are commenced, not after.
CONTRACT OR TORT
Choosing the Right Framework
Where the parties are in a contractual relationship, the same facts can often support claims in both contract and negligence. Pleading both is common, but they behave differently and the choice affects what is recoverable.
Issue
Breach of contract
Negligence
Source of the obligation
The agreement between the parties
A duty imposed by law
Standard
As promised, often strict
Reasonable care in the circumstances
Measure of damages
Expectation, the position of full performance
Restoration to the position before the wrong
Limits on recovery
Remoteness plus any contractual exclusion or cap
Remoteness, and reduction for contributory negligence
Effect of plaintiff fault
Mitigation obligation
Apportionment under the Negligence Act
Limitation period
Two years from discovery, Limitations Act, 2002
Two years from discovery, Limitations Act, 2002
Available against non-parties
No, only parties to the contract
Yes, where a duty of care exists
The practical significance is greatest where a contract limits or excludes liability. A well-drafted limitation clause will normally be expressed to apply to claims in contract, tort and otherwise, which prevents a plaintiff from evading the cap by reframing the claim in negligence. Where the clause is narrower, the framing may determine whether the cap applies at all.
SHARED FAULT
The Negligence Act and Apportionment
The Negligence Act, R.S.O. 1990, c. N.1 governs how responsibility is divided where more than one person is at fault. Section 1 makes two or more persons whose fault caused damage jointly and severally liable to the plaintiff, while as between themselves each is liable to contribute in proportion to their degree of fault. Joint and several liability means a plaintiff can recover the full judgment from any one liable defendant, which matters enormously where another defendant is insolvent or uninsured.
Section 3 addresses the plaintiff's own conduct: where a plaintiff's damages were caused partly by their own fault or neglect, the court must apportion the damages accordingly. Contributory negligence reduces the award by the plaintiff's share of responsibility rather than defeating the claim. Section 4 provides that where it is not practicable to determine the respective degrees of fault, liability is apportioned equally. Section 5 allows a defendant to add another wrongdoer as a third party for contribution and indemnity.
Occupiers' liability is a common negligence context with its own statute. The Occupiers' Liability Act imposes on an occupier a duty to take such care as in all the circumstances of the case is reasonable to see that persons entering on the premises, and the property brought on the premises by those persons, are reasonably safe. The duty applies to the condition of the premises, activities carried on there and the conduct of third parties. Occupiers can in defined circumstances restrict, modify or exclude the duty by reasonable notice, and lower obligations apply to certain trespassers and to persons who willingly assume risks.
Notice requirements can be very short
Some negligence claims carry statutory notice periods that are far shorter than the two-year limitation period, including claims against municipalities and certain claims relating to snow and ice on premises. Missing a statutory notice requirement can be as fatal as missing the limitation period, so the applicable notice rules should be checked immediately.
DAMAGES
What Negligence Actually Compensates
The governing principle in tort is restitutio in integrum: damages are intended to restore the plaintiff, so far as money can, to the position they would have been in had the wrong not occurred. That is a different starting point from contract, which places the plaintiff in the position of full performance. In practice the two often converge, but the difference matters where the plaintiff made a bad bargain, since tort will not compensate for a loss the plaintiff would have suffered regardless of the defendant's conduct.
Recoverable heads commonly include the cost of repair or replacement of damaged property, the diminution in value where repair is not reasonable, consequential losses such as loss of use or business interruption where they are not too remote, and out-of-pocket expenses reasonably incurred. Pure economic loss is recoverable only within recognised categories, which is why the duty analysis matters so much in commercial negligence claims. Punitive damages are exceptional and require conduct that is malicious, oppressive and a marked departure from ordinary standards of decent behaviour.
Prejudgment interest runs under section 128 of the Courts of Justice Act, and section 130 gives the court discretion to vary the rate or the period, including where a party has unduly delayed the proceeding. Mitigation applies in tort as it does in contract: a plaintiff who fails to take reasonable steps to limit the consequences of the wrong will recover less. Documenting the mitigation steps taken, and their cost, is part of building the damages case rather than an afterthought.
RUNNING THE CLAIM
From Investigation to Resolution
1
Preserve the evidence
Physical evidence, site conditions, maintenance records and electronic data degrade or are overwritten quickly. Early preservation and, where appropriate, an independent inspection often decide whether the claim can be proved at all.
2
Identify every defendant and any notice period
Determine each potentially liable party, confirm insurance coverage where possible, and check for statutory notice requirements that expire long before the two-year limitation period.
3
Retain lawyers early
Standard of care and causation are usually opinion questions. An lawyer consulted before the claim is issued shapes how the case is pleaded; an lawyer retained late can only work with the record that already exists.
4
Commence and plead precisely
The statement of claim is issued under Rule 14. Negligence must be pleaded with particulars rather than as a general allegation of carelessness, and any statutory basis such as the Occupiers Liability Act should be identified.
5
Discovery, mediation and resolution
Documentary discovery under Rule 30, examinations under Rule 31, mandatory mediation under Rule 24.1 in Toronto, and Rule 49 offers. Where an insurer is involved, resolution usually follows the exchange of expert reports.
Most negligence actions settle, frequently once both sides have exchanged expert evidence and can see the range of realistic outcomes. Settlement before that exchange is possible but is usually done at a discount reflecting the uncertainty each side is buying out of.
HOW WE WORK
Assessment Before Expenditure
Negligence claims are expensive to prove because they depend on expert evidence. We therefore front-load the assessment: whether a duty of care is arguable, whether the standard of care question requires an lawyer and what that will cost, whether causation can realistically be established on the available record, and whether the defendant is insured or otherwise able to pay. That assessment is delivered in writing with a phased budget before any proceeding is commenced.
We act on commercial and property-related negligence, occupiers' liability and pure economic loss claims in the Superior Court of Justice. We do not promise outcomes and we do not commence claims we do not think should be commenced. Contact us to discuss a potential negligence claim, and do so early, because the evidence you need is usually disappearing while you decide.
Common Questions
Frequently Asked Questions
What must be proved in a negligence claim in Ontario?
Four elements, each on a balance of probabilities: that the defendant owed the plaintiff a duty of care, that the defendant breached the applicable standard of care, that the breach caused the plaintiff loss on the but-for test, and that the loss was reasonably foreseeable rather than too remote. Failure on any one element defeats the claim.
How long do I have to bring a negligence claim?
Two years from the day the claim was discovered under sections 4 and 5 of the Limitations Act, 2002, subject to the fifteen-year ultimate limitation period in section 15. Some claims, including certain claims against municipalities, also carry much shorter statutory notice requirements that must be met separately.
What happens if I was partly at fault?
Your damages are reduced rather than eliminated. Section 3 of the Negligence Act requires the court to apportion damages where the plaintiff contributed to their own loss through fault or neglect. Section 4 provides that where the respective degrees of fault cannot practicably be determined, liability is apportioned equally.
Can I sue more than one defendant for the same loss?
Yes. Under section 1 of the Negligence Act, persons whose fault caused the damage are jointly and severally liable to the plaintiff, and each is liable to contribute to the others in proportion to their degree of fault. Joint and several liability allows full recovery from one solvent defendant where another cannot pay.
What duty does a property owner owe to visitors?
Under the Occupiers Liability Act an occupier must take such care as in all the circumstances is reasonable to see that persons entering on the premises, and their property, are reasonably safe. The duty covers the condition of the premises, activities carried on there and the conduct of third parties, and can in defined circumstances be modified by reasonable notice.
Do I need an expert witness?
In most negligence cases, yes. Standard of care and causation are usually opinion questions requiring qualified evidence served under Rule 53.03, which requires a report delivered in advance and a signed acknowledgement of the lawyer duty to the court. Lawyer fees are often the largest disbursement and should be budgeted before commencing.
Can I claim in both contract and negligence?
Often yes, where a contractual relationship exists and the same conduct breaches both a contractual term and a duty of care. The two claims measure damages differently and are subject to different limits. A well-drafted contractual limitation of liability clause will usually be expressed to apply to claims in tort as well as contract.
How long does a negligence lawsuit take?
A straightforward claim within the Rule 76 simplified procedure range that settles after lawyer exchange may conclude in about a year to eighteen months. A contested ordinary procedure action with multiple defendants and competing lawyers commonly takes several years. Most negligence actions settle rather than proceeding to judgment.
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Our line is answered 24 hours a day, every day of the year. Outside office hours calls are taken
by our intake service, who record your details and pass them to the firm. A lawyer responds during
the next business day, or sooner if the matter is urgent. Answering the telephone is not the same
as giving legal advice, and no relationship arises from that call.
Who we are and how we are regulated
Law Society of Ontario
Lexaltico LLP is regulated by the Law Society of Ontario under the
Law Society Act, R.S.O. 1990, c. L.8. All lawyers practising in
Ontario through the firm are members in good standing.
Law Society of Alberta
Alberta matters are handled by lawyers licensed with, and in good standing with, the
Law Society of Alberta. A lawyer licensed in Ontario is not thereby licensed in
Alberta, and the reverse is also true.
Immigration regulation
Immigration consulting is provided by Regulated Canadian Immigration Consultants
in good standing with the College of Immigration and Citizenship Consultants under the
College of Immigration and Citizenship Consultants Act, S.C. 2019, c. 29,
s. 292.
Lawyers, paralegals and consultants
Not everyone at the firm is a lawyer.
Licensed paralegals in Ontario may act only within the scope the Law Society
permits, which does not include most family, estate or criminal matters.
Immigration consultants are regulated by the College, not by a law society,
and are not lawyers.
Law clerks and managers support files but do not give legal advice.
Each page and biography states which applies. Ask at the outset who will handle your matter and
under which licence.
Languages
We serve clients in thirteen languages. Every page of this website is written and published in
English. Where anything is provided in another language, the English
version governs in the event of a difference. If you need an interpreter, tell us when
you book and we will arrange one.
Fees
The initial assessment
The complimentary 15 minute initial assessment is a brief introductory
conversation. It does not include a review of your documents and does not constitute
legal advice.
The firm charges a fee for substantive consultations, including in civil litigation,
criminal defence and immigration matters. The firm may waive that fee at its discretion.
Any fee is disclosed in advance and credited in full toward your account if you retain the
firm.
Referral fees
Where we refer a matter to another firm, including through LexKonnect, we comply with Rule 3.6-6.1 of the Law Society of Ontario’s Rules of Professional Conduct. Any referral fee is set out in the Law Society’s standard referral agreement, signed by you before the referral proceeds, and no fee is payable to us unless and until the receiving firm has been paid for its work. You are never obliged to accept a referral and are free to retain any firm you choose. No referral arrangement affects the independent professional judgment of any lawyer at this firm.
What is published on this site
Calculators and estimators
They produce estimates from what you type and cannot know the rest. They do not
account for the terms of your contract, statutory exceptions, or the discretion a court will
apply. Do not make a decision on a number produced by a calculator.
Past results
Any outcome described happened on its own facts, before its own decision maker,
under the law as it stood at the time. Past results do not predict or guarantee the result of any
other case.
Reviews and testimonials
Reviews shown here are written by third parties and published on platforms we do not control. Each
describes one person’s experience of one matter. They are not a promise, a
prediction or a guarantee about any other matter.
Links to other websites
This site links to regulators, courts, government sources, professional associations and social
platforms, all operated by others. We do not control them, we are not responsible for
their content or accuracy, and a link is not an endorsement.
Other notices
Limitation periods
Failure to start a proceeding within the applicable limitation period may permanently bar
your claim. In Ontario the general period is two years from discovery
under the Limitations Act, 2002, S.O. 2002, c. 24, Sched. B.
Shorter periods apply to many claims. Seek advice promptly. Nothing on this website extends a
limitation period.
Accessibility
We aim to meet the Accessibility for Ontarians with Disabilities Act
and WCAG 2.1 Level AA. If any part of this site prevents you from reaching us, telephone
+1 416 333 6200 or write to
hello@lexaltico.com and we will provide the information
in another format, at no charge.