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Last updated: January 2025

Privacy Policy
& Terms of Service

Contents

Privacy Policy

Lexaltico LLP (“we,” “our,” or “the Firm”) is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

This Privacy Policy describes how we collect, use, and protect information obtained through our website (wordpress-1613525-6363803.cloudwaysapps.com) and in the course of providing legal services.

Information We Collect

We collect information you voluntarily provide when you contact us through our website forms, by email, or by phone. This may include your name, email address, phone number, and a description of your legal matter.

We also collect non-identifying information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This information is used to improve our website and services.

We do not collect sensitive personal information through our website. Detailed legal and personal information is collected only once a solicitor-client relationship has been established.

How We Use Your Information

Information you provide is used to respond to your inquiry, assess whether we can assist you, and if a retainer is entered into, to provide legal services.

We do not use your personal information for marketing purposes without your explicit consent. We do not sell, rent, or trade your personal information to third parties.

Sharing & Disclosure

Information shared with us in the context of a legal matter is protected by solicitor-client privilege. We will not disclose privileged information without your consent, except as required by law or court order.

We may share non-privileged contact information with third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

Your Rights

Under PIPEDA, you have the right to access personal information we hold about you, request corrections to inaccurate information, and withdraw consent to our use of your information, subject to legal and contractual restrictions.

To exercise any of these rights, contact our Privacy Officer at privacy@lexaltico.com.

Terms of Service

Website Use

This website is provided for informational purposes only. The content on this website does not constitute legal advice and does not create a solicitor-client relationship. Do not act on any information on this website without first consulting a qualified lawyer.

No Solicitor-Client Relationship

Contacting Lexaltico LLP through this website or by email does not create a solicitor-client relationship. A solicitor-client relationship is only formed when you have signed a retainer agreement with the Firm and we have confirmed our representation in writing.

Intellectual Property

All content on this website, including text, design, graphics, logos, and the overall visual identity, is the exclusive property of Lexaltico LLP and is protected by Canadian copyright law and international treaties. Reproduction, distribution, or use of any content without prior written consent is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, Lexaltico LLP shall not be liable for any damages arising from your use of, or reliance on, information contained on this website.

Contact Our Privacy Officer

Privacy Officer, Lexaltico LLP

55 University Avenue, Suite 1100, Toronto, ON M5J 2H7

Email: privacy@lexaltico.com

Phone: +1 416 333 6200

Frequently Asked Questions

Privacy & Data Security FAQs

How does Lexaltico protect my personal information?
We comply with PIPEDA (Personal Information Protection and Electronic Documents Act) and Ontario privacy law. Your information is encrypted, stored securely, and accessed only by authorized staff who need it for your legal matter. We do not sell or share personal information with third parties. Client files are treated as strictly confidential, protected by solicitor-client privilege.
What is PIPEDA and how does it affect my privacy?
PIPEDA is Canada's federal privacy law. It requires organizations to collect, use, and store personal information responsibly and transparently. Under PIPEDA, you have rights to access your information, correct inaccuracies, and understand how it's used. Lexaltico respects these rights. Your personal information is protected whether it's in paper or digital form.
Can Lexaltico share my information with other lawyers or service providers?
We may share information with service providers who assist with your legal matter (court reporters, translators, experts) or with other lawyers if we refer your matter. All service providers sign confidentiality agreements. We may share information if required by law (court order, subpoena). We will not share information otherwise without your written consent.
How long does Lexaltico keep my personal information?
We keep client files and personal information for a minimum period required by law (typically 7 years after a matter closes). This complies with statute of limitations periods and litigation requirements. After the retention period, we securely destroy or anonymize information. You can request information deletion earlier by contacting us, subject to legal and professional requirements.
What is solicitor-client privilege and how does it protect me?
Solicitor-client privilege is a legal protection that keeps communication between you and your lawyer confidential. Information shared with your lawyer for the purpose of obtaining legal advice cannot be disclosed to courts or others (with rare exceptions). This protection is fundamental to your right to access justice. We take privilege seriously and never disclose privileged information without your consent.
Can I access or correct my personal information held by Lexaltico?
Yes. Under PIPEDA, you have the right to access your personal information and request corrections. Contact us at hello@lexaltico.com or 416-333-6200 with your request. We'll respond within 30 days or explain if we need more time. If you believe information is inaccurate, we'll investigate and correct it. Some information may be restricted if disclosure would compromise another person's privacy or privilege.
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Toronto, Downtown
55 University Ave
Suite 1100, M5J 2H7
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⚖︎ Osgoode Hall, 3 min walk
⚖︎ Ontario Superior Court, 5 min
◎ St Andrew Station, 2 min walk
◎ Bay St Financial District