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Toronto Refugee Claims Lawyer
Lexaltico LLP represents refugee claimants before the Refugee Protection Division and Refugee Appeal Division. We build compelling cases grounded in country-condition evidence and IRPA sections 96 and 97.
What is the difference between a section 96 and section 97 refugee claim?
Section 96 of IRPA protects Convention refugees who fear persecution based on race, religion, nationality, political opinion, or membership in a particular social group. Section 97 protects persons who face a personal risk of torture, risk to life, or cruel and unusual treatment or punishment. A claimant may qualify under either or both provisions.
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Your Legal Team
Lawyers licensed by the Law Society of Ontario
270+ Google reviews, complimentary 15 minute assessment
REFUGEE PROTECTION IN CANADA
Understanding Refugee Claims Under IRPA Sections 96 & 97
Canada's refugee protection system is governed by sections 96 and 97 of the Immigration and Refugee Protection Act (IRPA). Section 96 protects Convention refugees, individuals with a well-founded fear of persecution based on race, religion, nationality, political opinion, or membership in a particular social group. Section 97 extends protection to persons in need of protection who face a risk of torture, a risk to life, or a risk of cruel and unusual treatment or punishment upon return to their home country.
At Lexaltico LLP, our refugee claims lawyers in Toronto have extensive experience preparing and presenting claims before the Immigration and Refugee Board (IRB). We understand the evidentiary requirements, the importance of credible testimony, and the role that objective country-condition documentation plays in establishing a successful claim. Whether you arrived at a port of entry or are making an inland claim, our team provides thorough, compassionate representation from the moment you retain us through to the final decision.
RPD HEARING PREPARATION
Building a Compelling Case for the Refugee Protection Division
The Refugee Protection Division (RPD) of the IRB conducts hearings to determine whether a claimant meets the definition of a Convention refugee or a person in need of protection. The hearing is a quasi-judicial proceeding where credibility is paramount. Our lawyers meticulously prepare your Basis of Claim (BOC) narrative, gather supporting documentation including country-condition evidence from the National Documentation Package (NDP), and conduct thorough mock hearings to ensure you are ready to testify.
We address complex issues that arise during RPD proceedings, including identity documentation challenges, delayed claims under section 168 of IRPA, exclusion under Article 1F of the Refugee Convention, and cessation or vacation applications brought by the Minister. Our firm also handles claims involving gender-based persecution, sexual orientation and gender identity (SOGI) claims, and child-specific persecution, drawing on established IRB Chairperson Guidelines including Guideline 4 (Gender) and Guideline 9 (Sexual Orientation and Gender Identity).
APPEALS AND JUDICIAL REVIEW
RAD Appeals & Federal Court Judicial Review
If your refugee claim is refused by the RPD, you may have the right to appeal to the Refugee Appeal Division (RAD) under section 110 of IRPA. The RAD conducts a paper-based review of the RPD's decision, although in limited circumstances, an oral hearing or new evidence may be admitted under subsection 110(4). Our lawyers prepare thorough RAD appeal records, identifying errors of law, errors of fact, and mixed errors that warrant the setting aside of the original decision.
Where a RAD appeal is unsuccessful or unavailable, we pursue judicial review before the Federal Court under section 72 of IRPA. This requires leave from the Court and must be filed within strict timelines, 15 days for inland decisions. Our litigation team has successfully argued cases involving unreasonable credibility findings, failure to consider corroborative evidence, and breaches of procedural fairness. We also advise on Pre-Removal Risk Assessments (PRRAs) under sections 112 to 116 of IRPA for individuals facing removal from Canada.
CASE SPOTLIGHT
Recent Victory: Mîra v. Canada
Mîra v. Canada (Citizenship and Immigration), 2026 FC 603 In this Federal Court judicial review, Jia Junaid of Lexaltico LLP successfully challenged the Refugee Appeal Division’s decision to exclude the applicants from refugee protection under Article 1F(b) of the Refugee Convention.
Justice McHaffie found the RAD’s decision unreasonable on two grounds: the RAD improperly excluded new evidence about corruption within Romania’s National Anticorruption Directorate (DNA), and the RAD’s exclusion analysis relied on foreign convictions without meaningfully grappling with the applicants’ credible evidence that the charges were politically fabricated.
The application for judicial review was allowed. The Federal Court set aside the decision and remitted the appeal to a differently constituted panel, which is the relief sought on judicial review: the exclusion finding no longer stands and the appeal is heard afresh.
Article 1F(b) exclusions are hard to displace, and harder still where the conviction comes from a European Union member state with a functioning court system. The argument required persuading the Court that evidence of corruption inside the prosecuting authority was relevant and had been wrongly shut out, and that a conviction from such a state could not simply be taken at face value.
What made the exclusion unusual. The Minister raised Article 1F(b) in 2020 and then withdrew that intervention in October 2023 after reviewing the evidence. The Refugee Protection Division found our client generally credible and not excluded. The Refugee Appeal Division then raised exclusion on its own motion and excluded her, without the Minister intervening. The finding under review was one the Minister had already abandoned.
On the exclusion itself, the Division reasoned that a conviction from Romania could be relied on because it is a country where the rule of law prevails, citing Arevalo Pineda for that proposition but not the passages of the same decision requiring an objective assessment of the claimant’s own evidence and satisfaction that the issuing authority itself respects the rule of law. The Court held that reliance on authority stripped of its qualifying context does not meet the standard, and observed that no assessment of the issuing authority was ever carried out. Read the full decision on CanLII.
This result demonstrates Lexaltico’s commitment to thorough preparation, evidence-driven advocacy, and holding administrative decision-makers to the standard of reasonableness the law requires.
Key Details
CaseMîra v. Canada
Citation2026 FC 603
CourtFederal Court of Canada
JudgeJustice McHaffie
CounselJia Junaid, Lexaltico LLP
ResultJudicial review allowed, exclusion set aside
What is the difference between a section 96 and section 97 refugee claim?
Section 96 of IRPA protects Convention refugees who fear persecution based on race, religion, nationality, political opinion, or membership in a particular social group. Section 97 protects persons who face a personal risk of torture, risk to life, or cruel and unusual treatment or punishment. A claimant may qualify under either or both provisions.
How long does a refugee claim take in Canada?
Timelines vary depending on claim complexity and IRB scheduling. Generally, RPD hearings are scheduled within several months of filing. The IRB aims to process most claims within specific processing targets, though complex cases or those requiring additional documentation may take longer.
Can I work while my refugee claim is pending?
Yes. Refugee claimants are eligible to apply for an open work permit once they have been referred to the IRB and their claim has been found eligible. The work permit allows you to work for any employer in Canada while awaiting your hearing.
What happens if my refugee claim is refused?
If the RPD refuses your claim, you may appeal to the Refugee Appeal Division (RAD) within 15 days. If the RAD also refuses, you may seek judicial review at the Federal Court. Other options may include a Pre-Removal Risk Assessment (PRRA) or a Humanitarian and Compassionate (H&C;) application.
What documents do I need for a refugee claim?
Key documents include identity documents (passport, national ID), your completed Basis of Claim (BOC) form, any evidence supporting your claim (police reports, medical records, photographs, correspondence), and country-condition evidence. Our lawyers will help you identify and obtain the documentation needed for your specific case.
Can I make a refugee claim at the US-Canada border?
The Safe Third Country Agreement (STCA), as amended, applies to the entire Canada-US land border. Individuals crossing between ports of entry are subject to the STCA provisions. There are exceptions for individuals with family members in Canada, unaccompanied minors, and other specified categories. Our lawyers can assess whether an exception applies to your situation.
Does Lexaltico LLP represent refugee claimants from all countries?
Yes. We represent refugee claimants from countries around the world. Our team has experience with claims involving a wide range of countries of origin, and we maintain access to current country-condition evidence and expert reports for jurisdictions across Africa, the Middle East, Asia, Central and South America, and Eastern Europe.
Book My Consultation
Talk to Us About Refugee Claims
Our lawyers offer a initial consultation for most matters. Call, email, or book online. Do not sign anything before speaking with us.
Lexaltico LLP
Downtown Toronto
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2 Sheppard Ave East, Suite 303, Toronto, ON M2N 5Y7
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Legal Notices & Disclaimers
No Solicitor-Client Relationship
Use of this website does not establish a solicitor-client relationship between you and Lexaltico LLP. Such a relationship is only formed when Lexaltico LLP has expressly confirmed in writing that it has agreed to act on your behalf. Until that confirmation is provided, no obligation of confidentiality exists.
Not Legal Advice
Information on this website is provided for general informational purposes only and does not constitute legal advice. Do not act on any information here without first consulting a qualified lawyer licensed in your jurisdiction. Lexaltico LLP disclaims all liability for actions taken or not taken based on this website's contents.
Confidentiality of Enquiries
Do not submit confidential information through this website or by email until a solicitor-client relationship has been confirmed in writing. Information submitted before that point will not be treated as confidential.
Law Society of Ontario Regulation
Lexaltico LLP is regulated by the Law Society of Ontario (LSO) under the Law Society Act, R.S.O. 1990, c. L.8. All lawyers are members in good standing. Alberta matters are handled by lawyers licensed with the Law Society of Alberta (LSA).
Law Society of Alberta
Our Alberta-licensed lawyers are members in good standing of the Law Society of Alberta (LSA).
Immigration Regulatory Body: CICC
Immigration consulting services are provided by Regulated Canadian Immigration Consultants (RCICs) in good standing with the College of Immigration and Citizenship Consultants (CICC) under the College of Immigration and Citizenship Consultants Act, S.C. 2019, c. 29, s. 292.
Estimator & Calculator Tools
The Severance Estimator and Estate Dispute Evaluator are for informational purposes only. Results are estimates and do not account for specific contractual terms, statutory provisions, or judicial discretion. These tools do not create a solicitor-client relationship. Always seek independent legal advice before making any legal decision.
Privacy: PIPEDA and CASL
Your personal information is protected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5 and Canada's Anti-Spam Legislation (CASL). We do not sell your information. Withdraw consent at any time: hello@lexaltico.com.
Initial Assessment
The complimentary 15-minute initial assessment is a brief introductory conversation. It does not include a review of your documents and does not constitute legal advice. Lexaltico LLP charges a fee for substantive consultations, including civil litigation, criminal defence and immigration matters; the firm may waive that fee at its discretion. Any fee is disclosed in advance and credited in full toward your account if you retain the firm. Documents are reviewed and advice given only at a paid consultation or once the firm has been retained. No solicitor-client relationship arises, and no duty of confidentiality applies, until confirmed in writing.
Referral Fees: LexKonnect
Where we refer a matter to another firm, including through LexKonnect, we comply with Rule 3.6-6.1 of the Law Society of Ontario’s Rules of Professional Conduct. Any referral fee is set out in the Law Society’s standard referral agreement, signed by you before the referral proceeds, and no fee is payable to us unless and until the receiving firm has been paid for its work. You are never obliged to accept a referral and are free to retain any firm you choose. No referral arrangement affects the independent professional judgment of any lawyer at this firm.
Limitation Periods
Failure to commence proceedings within applicable limitation periods may permanently bar your claim. In Ontario, the general limitation period is two (2) years from discovery under the Limitations Act, 2002, S.O. 2002, c. 24, Sched. B. Seek legal advice promptly.
If You Are in Danger
If you or a child are in immediate danger, call 911. This website is not an emergency service. Enquiries sent through this site are read during business hours and a reply may take up to one business day. Do not rely on this site, a form or an email if you need help now. The Assaulted Women’s Helpline (1-866-863-0511) and Talk4Healing (1-855-554-4325) operate around the clock.
Availability and Response Times
We aim to reply to enquiries within one business day. Contacting us does not guarantee a reply within any particular period, does not create any obligation on the firm to act, and does not stop, extend or satisfy any limitation period, filing date or court deadline that applies to your matter.
Our Telephone Line
Our line is answered 24 hours a day, every day of the year. Outside office hours calls are taken by our intake service, who record your details and pass them to the firm. A lawyer responds during the next business day, or sooner if the matter is urgent. Answering the telephone is not the same as giving legal advice: no advice is given on that call and no solicitor-client relationship arises from it. If you or a child are in immediate danger, call 911.
Reviews and Testimonials
Reviews shown on this site are written by third parties and published on platforms we do not control. Each describes one person’s experience of one matter. They are not a promise, a prediction or a guarantee about any other matter, and they should not be read as a statement about the quality of legal services generally. Every case turns on its own facts.
Links to Other Websites
This site links to regulators, courts, government sources, professional associations and social platforms. Those sites are operated by others. We do not control them, we are not responsible for their content or their accuracy, and a link is not an endorsement. Their privacy practices are their own, not ours.
Where Your Enquiry Information Goes
Information submitted through a form on this site is transmitted using third-party services in order to reach us by email, and may be processed or stored outside Canada, where it can be subject to the laws of that jurisdiction. By submitting a form you consent to that transfer. If you would rather not, telephone us on +1 416 333 6200 instead. We do not sell your information.
Accessibility
We aim to meet the Accessibility for Ontarians with Disabilities Act and WCAG 2.1 Level AA. If any part of this site prevents you from reaching us, telephone +1 416 333 6200 or email hello@lexaltico.com and we will provide the information in another format. Tell us what would work for you and we will arrange it at no charge.
Lawyers, Paralegals and Consultants
Not everyone at the firm is a lawyer. Licensed paralegals in Ontario may act only within the scope permitted by the Law Society of Ontario, which does not include most family, estate or criminal matters. Immigration consulting may be provided by Regulated Canadian Immigration Consultants, who are not lawyers. Each page and each biography states which applies. Ask us at the outset who will handle your matter and under which licence.
Languages
We serve clients in a number of languages. Every page of this site is written and published in English. Where a document, a summary or a conversation is provided in another language, the English version governs in the event of any difference. If you need an interpreter, tell us when you book and we will arrange one.
Lexaltico LLP
Legal Notices
How Lexaltico LLP handles personal information, under PIPEDA and Ontario law.
What we collect
What you give us
When you use a form on this site, email us or telephone us, we collect what you choose to send:
your name, email address, telephone number and a description of the situation. Nothing on this
site requires you to give more than that.
What is collected automatically
We collect non identifying technical information when you browse: IP address, browser type, pages
viewed and time spent. It is used to understand how the site is used and to improve it. It is not
used to identify you.
What we do not collect here
We do not collect sensitive personal information through this website. Detailed personal and legal
information is collected only after a solicitor client relationship exists, through the channels
set up for that purpose.
How we use it
Purpose
What you send is used to reply to you, to run a conflict check, to assess whether the firm can
assist, and, if a retainer follows, to carry out the work.
Marketing
We do not use your personal information for marketing without your express consent, and we
do not sell, rent or trade it. If you consent to receive anything from us, every message
carries a way to stop, as required by Canada’s Anti Spam Legislation.
Sharing and disclosure
Privilege
Information given to us in the course of a legal matter is protected by solicitor client
privilege. We do not disclose privileged information without your consent, except where the law or
a court order requires it.
Service providers
Non privileged contact information may be shared with the providers who help us run the firm and
this website, and with people engaged on your matter such as translators, agents and court
reporters. All of them are under confidentiality obligations.
Processing outside Canada
Information submitted through a form travels through third party services in order to reach us by
email, and may be processed or stored outside Canada, where it can be subject to
the laws of that place. Submitting a form is your consent to that transfer. If you would rather
not, telephone us instead.
Cookies and measurement
What is set, and when
This site uses cookies to understand how it is used. Advertising cookies are set only if you press
Accept. If you press Decline, measurement is switched off for you entirely, nothing further
is sent, and anything already stored on your device is cleared. The site works either
way.
You can change your answer at any time by clearing this site’s cookies in your browser, which
brings the question back.
Your rights, and how long we keep things
Your rights under PIPEDA
Under the Personal Information Protection and Electronic Documents Act,
S.C. 2000, c. 5 you may ask what personal information we hold about you, ask us to correct
anything inaccurate, and withdraw consent to our use of it, subject to legal and contractual
limits. We reply within thirty days or explain why we need longer.
Retention
Client files are kept for the period the law and the Law Society require, ordinarily
seven years after a matter closes, which reflects limitation periods and the
possibility of later proceedings. After that they are securely destroyed or anonymised. You may
ask for earlier deletion, subject to those obligations.
Enquiries that do not become files
If you contact us and no retainer follows, what you sent is retained only as long as our conflict
records require, then destroyed.
If you are not satisfied with our answer you may complain to the Office of the Privacy
Commissioner of Canada.
Short, and written to be read rather than scrolled past.
The four things that matter most
Nothing on this site is legal advice, however specific it looks.
Using the site or sending a form does not make us your lawyers.
Do not send confidential information before a retainer is signed.
Past results depend on their own facts and do not predict yours.
What this site is
Information, not advice
This site publishes several hundred pages about Ontario law. They are written carefully, they cite
statutes and cases by name, and they are reviewed. None of that makes them advice about your
matter. Law is applied to facts, and we do not know yours.
The difference is practical rather than technical. A page explaining that spousal support is
usually indefinite after a twenty year marriage is accurate as a general statement and may be
wrong about you, because of a domestic contract you signed, a period of separation you have
forgotten, or an income that is not what a tax return says it is.
Law also changes. Pages carry a review date where one is relevant. A page reviewed last year may
not reflect an amendment made since, and a page about a subject currently before an appellate
court may be overtaken between your reading it and your acting on it.
When we become your lawyers
Three things must happen first
A conflict check must be completed. We act for a great many people and
businesses, and we cannot act against a current client or use what we learned from a former one.
That check happens before anything else and occasionally means we have to decline.
We must confirm in writing that we are prepared to act. Not every matter is one we
can take, and saying so early is better than taking a file we cannot properly serve.
A retainer agreement must be signed. It sets out what we are doing, what we are
not doing, who is responsible for what, and how fees work. Until it is signed no relationship
exists, whatever has been discussed.
Confidentiality before a retainer
Why you should not send us documents yet
Information sent through a form, or by email, before a retainer is signed is not covered by
solicitor client privilege. That is not a policy we chose. It follows from there being no
solicitor client relationship for the privilege to attach to.
It can also create a problem for you. If you send us detailed information about a dispute and we
are later approached by the other side, what you sent may affect whether we can act for either of
you.
So tell us the shape of the problem and leave out the detail: the area of law, roughly when it
arose, and whether anything is urgent. That is enough for us to say whether we can help. The
documents come after the retainer.
Results, testimonials and reviews
What they do and do not tell you
Case results described anywhere on this site are real and are described accurately, and they are
specific to their own facts. A settlement at three times the original offer happened because of
that employer, that contract and that person’s history. It says nothing about what your
matter is worth.
Client reviews are the views of the people who wrote them. We do not offer anything in return for
a review, we do not write them, and we do not ask only the clients we expect to be positive.
Calculators on this site produce estimates from the figures you enter. They apply published
formulas and they cannot know about the facts that most often change the answer.
Copyright, links and governing law
Copyright
The content of this site belongs to Lexaltico LLP or its licensors. You are welcome to read it,
print it and quote it with attribution. You may not republish it as your own.
Links
We link to statutes, regulations, court decisions and government pages because a reader should be
able to check us. We do not control those sites and are not responsible for them, and a link is
not an endorsement.
Limitation of liability
To the fullest extent the law permits, Lexaltico LLP is not liable for any loss arising from your
use of, or reliance on, anything published on this website.
Governing law
These terms are governed by the law of Ontario and the federal law of Canada that applies in
Ontario. Lawyers and licensed professionals at the firm are regulated by the Law Society of
Ontario, and marketing on this site is intended to comply with the
Rules of Professional Conduct.
Every limit on what this website tells you, and every thing it does not do, in one
place rather than in small print at the bottom of each page.
Before you rely on anything here
Four limits, and they matter in this order.
Not legal advice
Everything published on this website is general information. It is not legal
advice, it does not take account of the facts of any particular situation, and reading it does not
create a solicitor client relationship. Do not act, or decide not to act, on anything here without
speaking to a lawyer licensed in your jurisdiction about your own circumstances.
Jurisdiction
These pages describe the law of Ontario, and of Alberta only
where a page says so expressly. They do not describe the law of any other province, territory or
country. Law that looks similar across jurisdictions frequently is not.
Currency of the law
Each page states the law as at the review date shown on it. Legislation is amended and case law
develops. A page accurate when written may no longer be.
Generality
These pages describe how a rule usually works. That is not the same as how it applies to your
facts. The exceptions are where most real matters live, and a page written for a general reader
cannot tell you whether you are inside a rule or inside its exception.
If you contact us
If you are in danger
If you or a child are in immediate danger, call 911.
This website is not an emergency service. Enquiries sent through a form here are read during
business hours and a reply may take up to one business day.
Using this website, submitting a form, sending an email or speaking to us on the telephone does
not make us your lawyers. That relationship arises only when the firm has
confirmed in writing that it has agreed to act, a conflict search has been completed, and a
retainer has been signed.
Confidentiality of enquiries
Do not send confidential or sensitive information through this website or by email until we have
confirmed in writing that we can act for you. Information sent before that point is
not treated as confidential and may prevent us from acting for you, or for
someone else, in a connected matter.
Response times
We aim to reply within one business day. Contacting us does not guarantee a reply within any
particular period, does not oblige the firm to act, and does not stop, extend or satisfy
any limitation period, filing date or court deadline.
Our telephone line
Our line is answered 24 hours a day, every day of the year. Outside office hours calls are taken
by our intake service, who record your details and pass them to the firm. A lawyer responds during
the next business day, or sooner if the matter is urgent. Answering the telephone is not the same
as giving legal advice, and no relationship arises from that call.
Who we are and how we are regulated
Law Society of Ontario
Lexaltico LLP is regulated by the Law Society of Ontario under the
Law Society Act, R.S.O. 1990, c. L.8. All lawyers practising in
Ontario through the firm are members in good standing.
Law Society of Alberta
Alberta matters are handled by lawyers licensed with, and in good standing with, the
Law Society of Alberta. A lawyer licensed in Ontario is not thereby licensed in
Alberta, and the reverse is also true.
Immigration regulation
Immigration consulting is provided by Regulated Canadian Immigration Consultants
in good standing with the College of Immigration and Citizenship Consultants under the
College of Immigration and Citizenship Consultants Act, S.C. 2019, c. 29,
s. 292.
Lawyers, paralegals and consultants
Not everyone at the firm is a lawyer.
Licensed paralegals in Ontario may act only within the scope the Law Society
permits, which does not include most family, estate or criminal matters.
Immigration consultants are regulated by the College, not by a law society,
and are not lawyers.
Law clerks and managers support files but do not give legal advice.
Each page and biography states which applies. Ask at the outset who will handle your matter and
under which licence.
Languages
We serve clients in thirteen languages. Every page of this website is written and published in
English. Where anything is provided in another language, the English
version governs in the event of a difference. If you need an interpreter, tell us when
you book and we will arrange one.
Fees
The initial assessment
The complimentary 15 minute initial assessment is a brief introductory
conversation. It does not include a review of your documents and does not constitute
legal advice.
The firm charges a fee for substantive consultations, including in civil litigation,
criminal defence and immigration matters. The firm may waive that fee at its discretion.
Any fee is disclosed in advance and credited in full toward your account if you retain the
firm.
Referral fees
Where we refer a matter to another firm, including through LexKonnect, we comply with Rule 3.6-6.1 of the Law Society of Ontario’s Rules of Professional Conduct. Any referral fee is set out in the Law Society’s standard referral agreement, signed by you before the referral proceeds, and no fee is payable to us unless and until the receiving firm has been paid for its work. You are never obliged to accept a referral and are free to retain any firm you choose. No referral arrangement affects the independent professional judgment of any lawyer at this firm.
What is published on this site
Calculators and estimators
They produce estimates from what you type and cannot know the rest. They do not
account for the terms of your contract, statutory exceptions, or the discretion a court will
apply. Do not make a decision on a number produced by a calculator.
Past results
Any outcome described happened on its own facts, before its own decision maker,
under the law as it stood at the time. Past results do not predict or guarantee the result of any
other case.
Reviews and testimonials
Reviews shown here are written by third parties and published on platforms we do not control. Each
describes one person’s experience of one matter. They are not a promise, a
prediction or a guarantee about any other matter.
Links to other websites
This site links to regulators, courts, government sources, professional associations and social
platforms, all operated by others. We do not control them, we are not responsible for
their content or accuracy, and a link is not an endorsement.
Other notices
Limitation periods
Failure to start a proceeding within the applicable limitation period may permanently bar
your claim. In Ontario the general period is two years from discovery
under the Limitations Act, 2002, S.O. 2002, c. 24, Sched. B.
Shorter periods apply to many claims. Seek advice promptly. Nothing on this website extends a
limitation period.
Accessibility
We aim to meet the Accessibility for Ontarians with Disabilities Act
and WCAG 2.1 Level AA. If any part of this site prevents you from reaching us, telephone
+1 416 333 6200 or write to
hello@lexaltico.com and we will provide the information
in another format, at no charge.